Peigan Trail Storage

I have phoned the managers Mark and Rachita a few times and Mark is extremely rude. He doesn't let me speak and talks over me each time. Rachita is a bit more polite, but promises to do things (such as sending receipts) and then doesn't do them.
They said they have an onsite security guard after office hours and I have been there after office hours & no one is onsite. An alarm is supposed to go off if you tailgate & no alarm goes off. Lots of garbage laying around too.