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Wood & Energy Store

Fireplaces
Edmonton AB T6H 2H5
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HomeStars  >  Fireplaces in Strathcona  >  Wood & Energy Store  >  bought two gas fireplaces for our home
Private User
Private User
Private User reviews Edmonton, AB
1/10

bought two gas fireplaces for our home

We installed two gas fireplaces from the Wood&Energy Store. Install of one was good. Install of second had a gas leak that took 3-4 weeks to repair to order the part.

Follow up service awhile after install was abysmal. Took 4 days of four calls to contact service department. They did not return phone calls after messages left the first 3 calls. Final made contact to service rep who was demeaning, sarcastic and rude. Expect $220 just to show up at the door and then would add cost of repair. Do not use them!

Approximate cost of services:
$5,000.00
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