Olympia Cabinets K W Inc

Kitchen & Bathroom - Cabinets & Design
Waterloo ON N2V 1A2
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67%

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Reviews by rating (past 12 months)

Reviews for Olympia Cabinets K W Inc

Average customer rating:
8.2 10 (14 reviews)

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KW in Kitchener
KW in Kitchener
1 review Kitchener, ON
2/10

kitchen reno

These guys have the worst Customer service I've ever dealt with. They botched the installation date. When they did come the project was unfinished due to measuring screw ups. Then they didn't even show up on the date they were supposed to finish it. Very poorly run business with lack of communication with staff and customers.
I think they believe their customers have no life and can just sit around waitng for them to may or may not come.
Good luck to anyone using them in the future.

Approximate cost of services:
$3,600.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
0 of 1 people found this review helpful.
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Tracey in Kitchener
Tracey in Kitchener
1 review Kitchener, ON
2/10

new kitchen & masterbath cabinets and counter tops

Nice cabinets, poor customer service.
We paid Olympia to manage our counter tops along with the cabinetry. In the end when we had an issue with damage to the counter top, Olympia did not step up at all. When I went to the parent company in Guelph...they couldn't be bothered returning a call to us (after 2 phone messages, one e-mail, one fax) I cannot recommend a company with such a poor business model. In the end, the stone supplier stepped up...they were wonderful to deal with....even though we did not buy directly from them.

Approximate cost of services:
$24.00
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Cambridge Resident from Cambridge
Cambridge Resident from Cambridge
1 review Cambridge, ON
1/10

Kitchen Ordered and Installation

Huge disappointment. Placed order for kitchen and was promised it to be ready and installed in 4-5 weeks. I kept calling and e-mailing, but they kept pushing my order back. 10 weeks passed, they charged 90% already, but kitchen still not installed and they done give me installation date! Installers damaged new tiles in the kitchen, and Manager of Operations stating they didn't do it. He has being rude and un professional. Olympia is not the same like it was before!!!! Stay away from this company

Approximate cost of services:
$28,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Christine Zavitz in Waterloo
Christine Zavitz in Waterloo
10 reviews WATERLOO, ON

First Review

10/10

Facing a corner tub

13 years ago we hired Olympia Cabinets to do our kitchen, 3 bathrooms and wall unit. We were very please with their workmanship and so now that we're ready for an update, we called them again. They came right to give us a quote and Kerry was extremely helpful with ideas. Completely happy.

Approximate cost of services:
$1,700.00
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Olympia Cabinets K W Inc

From humble beginnings in 1976, Olympia Cabinets has garnered a reputation as one of the leading manufacturers of hand crafted furniture and cabinetry. Our professionals will walk you through the entire process, including free in-home estimates, realistic renditions and plans of your new cabinetry, a quality driven production team and ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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