Terrible Job, Lacks Attention to Detail, When all else fails - Insult the Customer
Abbey appears more focused on selling new lighting systems than keeping your irrigation system working properly. Tries to get in and out quick but does not focus on the details of the system.
Left this problem behind for me last year that I did not notice until after opening this year. After this years opening I requested a return to repair numerous problems with my system, including this. I followed up four times by phone and text over the course of 3-4 weeks with no response only to receive an insulting text message from Greg asking me never to contact Abbey again and to take my business elsewhere. Claimed I was asking for the work to be done for free - I was asking for the system to be repaired.
Thanks for nothing Greg - your service has really fallen off the face of the earth in the last couple of years - this buried sprinkler head and uncapped pipe flooding water under my lawn was just the start of the problems you left behind this year.
- Approximate cost of services:
- $300.00
- Company Response
Nothing can please this customer, Abbey went to his home 10 times without charging a service call to correct his many complaints, his electrician cut through 3 irrigation lines and he blames Abbey irrigation for his grass turning brown , then complains that he has already paid his electrician,we installed a new system in his backyard and his wife complained that we had to dig up his grass ??? We returned 6 times with bags of soil to please them but never happy , he made a skating rink for his kids and turned on the water to the irrigation system, stupid move but I went over in the cold winter and fixed it for him before major damage, may I say at no charge . Bryan grow up and I’m pleased to say I don’t have to listen to your BS anymore.