310 Dump Waste Management Ltd

Junk Removal
Edmonton AB T5S 2R1
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HomeStars
Junk Removal
310 Dump Waste Management Ltd
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71%

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Reviews by rating (past 12 months)

Reviews for 310 Dump Waste Management Ltd

Average customer rating:
8 10 (80 reviews)

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Bonnie  from Leduc
Bonnie from Leduc
1 review Edmonton, AB
10/10

Rental home clean up

We have always used 310-dump for all our clean ups. They are professional and have fair pricing. Their employees and drives are courteous and very helpful. We have had a few rental houses to clean up after tenants moved out and wouldn't call any other company. Don't be fooled by others trying to replicate this already established company. There is only ONE 310-dump!!

Approximate cost of services:
$900.00
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Company Response

Bonnie - Thank you very much for your positive feedback and being such a great customer. I will share your comments with our team. We will always be at your disposal! Clarice Hamiliton - Customer Service Manager.

Trent from Leduc
Trent from Leduc
1 review Leduc, AB
10/10

Business Renovation

We ordered a Bin from 310-Dump when we did major outside renovations on our building last summer. I had gotten the recommendation from a close friend of mine and I am so happy I did. 310-Dump is a quality and very professional service that I would hire again and again. As a business owner, it was a wonderful experience dealing with professionalism that all the staff of 310-dump had shown me. I called in not knowing how or exactly what I needed but after talking to their representative, I got exactly what I needed and the service of the bin during our renovation was excellent. I can go on and on but I will just say this........ If you got rubbish to haul? Give 310-Dump a call! I am so glad I did!!!!!

Approximate cost of services:
$750.00
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Nicolle from Leduc
Nicolle from Leduc
1 review Leduc, AB
10/10

Waste Removal

We used this company after we moved into a new home. The guys were very friendly, prompt and got the job done! The price is very reasonable and it's great to support a locally owned company. They will recycle what they can and take the rest to the dump, that makes me very happy as I recycle whatever I can. I will always call 310-Dump, from the operators on the phone to the guys that come to the job, they are all very professional and great people!

Approximate cost of services:
$300.00
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Lucie Hull from Calgary
Lucie Hull from Calgary
1 review Calgary, AB
10/10

Dumpster rental

I used 310dump for cleaning out a rental property of miscellaneous junk and furniture left by a tenant. Called last minute (one of the few companies I called that actually answered their phone) for a bin, they came right out to dropped one off. Delivered ON TIME unlike some other companies we've used previously. Driver was helpful and friendly, will definitely use this company again!!

Approximate cost of services:
$450.00
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Company Response

Lucie - Thanks so much for your nice review. We always pride ourselves on answering our phones. We are glad we did. Thanks for calling. We always try to be on time, be helpful, and friendly. I will pass along your comments to the driver and the sales team. We look forward to being at your disposal in the future. Clarice Hamilton - Customer Service Manager.

keri from Calgary
keri from Calgary
4 reviews Calgary, AB
10/10

Junk removal

As a single mother, getting rid of the junk I disposed of following a move was not an easy task. First of all, I didn't own a truck nor did I feel comfortable inconveniencing friends and / or family to lend their time and resources. As well, moving is a costly endeavour as it is and I really didn't want to incur extra costs by hiring a junk removal service.
The end result was a garage packed full of items I no longer wanted, or needed. Having this 'mess' hanging over my head week after week drove me nuts and I eventually decided it needed to be dealt with-quickly! I called several junk removal companies, and found there was quite a variance in availability, price and even professionalism. Fortunately, 310-Dump immediately stood out as one of the better companies. Right off the bat the administrative staff were very friendly and helpful. They gave me a quote that was less than what I was expecting to pay, and was right on (no surprises when the bill came!). And, they were able to get a truck out the next morning. When the guys showed up their service was fast and hassle free. I pointed out the items that were to be taken away, and went back inside the house and finished my coffee! Also, assuming that everything would be going to the landfill, I was happy to hear that my old electronics and various pieces of furniture would be either recycled or re-used.
I can't say enough about my experience with 310-dump! I was really dreading what I perceived would be a HUGE hassle - hidden charges, or appointment times with a "four hour window". 310-dump was quick, easy, affordable and convenient. I wish I would have considered them sooner.

Approximate cost of services:
$140.00
1 of 1 people found this review helpful.
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Camille from Calgary
Camille from Calgary
3 reviews Edmonton, AB
10/10

Home Reno

Excellent customer service... they're easy to reach over the phone and polite to deal with. Their turnaround times are awesome and they are very professional. The price is right and they're locally owned - I highly recommend 310 Dump over other junk removal companies.

Approximate cost of services:
$300.00
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john from Calgarty
john from Calgarty
1 review Calgary, AB
0/10

shingle landfill

Becareful this dump company. I am roofer.
I use them 10 time. start told $400.
After over charge $498. also not refund me diposite $650.
It is bad company. I already file to small claim court for that.
Need tell every one in alberta becareful this bad company

Approximate cost of services:
$998.00
1 of 1 people found this review helpful.
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Company Response

John - Our records indicate you happily used our services 9 times before registering a complaint. We consider you a valuable repeat customer and I’d like to have a discussion with you on what went wrong this time. Please give me a call at 310-3867 or email me at clarice.hamiltion@310-DUMP.com Clarice Hamilton - Customer Service Manager.

325home from Sherwood Park
325home from Sherwood Park
1 review Sherwood Park, AB
1/10

Shingle Disposal - late delivery, early pick-up and overcharged

Used this company to dispose of old shingles. Truck arrived at 4:30pm on Friday and picked up at 8:00 on Monday. They call this 3 days. Plus they tack on a $60 environmental charge that was not mentioned when I phoned for the initial quotation. Good thing I was not overweight. Who knows what they would have charged. Get someone else!!

Approximate cost of services:
$470.00
1 of 1 people found this review helpful.
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Company Response

Thank you for bringing this to our attention. We have discussed the billing discrepancy with the driver who worked on your site, and you are correct that a mistake was made on the rental days. We have attempted to get in touch with you to issue a credit/refund. We work to ensure our call centre and paperwork all clearly advise of surcharges a customer may expect. We have also added to our work orders a section that clearly states our fees and helps identify any additional charges (like environmental charges) customers may be subject to. If these were not clear I would like to have a discussion with you to see how we can help be more transparent. Please give me a call at 310-3867 or email clarice.hamilton@310-DUMP.com Clarice Hamiltion - Customer Service Manager

Jesse from Calgary
Jesse from Calgary
1 review Calgary, AB
1/10

Renovations

I hired 2 bins from 310-dump in a span of two weeks. The quote was reasonable and delivery was on time. However, it was never mentioned to me that there were additional fees for going over weight. By the time I received my credit card bill, I was more then surprised to find that the extra fees amounted to double the original cost of the bin (300$ and350$ quoted, 1400$ in extra charges). I was more then surprised, as I had only filled the bins 3/4 full. It would have been cheaper for me to hire 4 bins instead of two...does this make sense? I made phone calls to 310-dump everyday for 7days to clarify the charges. Each time I was promised a manager would call me back, but they never did. I felt ripped off, and ill never rent a bin from them again.

Approximate cost of services:
$650.00
1 of 1 people found this review helpful.
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Company Response

Jesse - Upon reviewing your account, I see that the bin was delivered on time and you did in fact exceed the weight allowance even though the bin was only ¾ full. I appreciate your attempts to contact our management to discuss and would like to personally work with you towards a resolution. Please feel free to contact me at 310-3867 or by email at clarice.hamiltion@310-DUMP.com. Clarice Hamilton - Customer Service Manager.

Lee Golinowski from Edmonton
Lee Golinowski from Edmonton
2 reviews Edmonton, AB
10/10

Sidewalk removal

Last year i found that it was time to remove the old twisting and cracking sidewalk with a new brick sidewalk. I called 310-dump and they were the best cost and fastest service in removing the old sidewalk. they had the equipment and resources needed to have the full sidewalk removed within a very short time of calling them. In some ways they were too efficient and then I had to move up my project because I didn't expect their service so fast. They cleaned up everything and it was as if it was never there. Amazing service!

Approximate cost of services:
$250.00
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about 310 Dump Waste Management Ltd

Our Junk Removal (full-service hand-loading) is perfect for big and small jobs alike. Sit back and relax while we load your garbage and takes it away! Since you will pay only for the truck capacity filled by your load, this is an easy and cost-effective way to get rid of ...
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