Sunshine Carpet & Flooring

Carpet & Rug Retailers
Orillia ON L3V 5H3
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HomeStars  >  Tile & Stone Contractors in Orillia  >  Sunshine Carpet & Flooring  >  Purchased backsplash for kitchen
CP in Toronto
CP in Toronto
1 review Toronto, ON
5/10

Purchased backsplash for kitchen

The service was extremely friendly and helpful, Sunshine flooring was recommended to me and was told they were very quick with orders. This turned out to be incorrect.
I ordered my backsplash 3 weeks before we were planning on starting the installation. When ordering I was told 10 feet were not in the warehouse and would take a little longer, I was told it would take a week and a half. Two weeks later I had not heard and had to call myself for an update, the final ten feet was not there and they had no idea when it would be coming in. They were unapologetic at first and the rest of the order definitely was not going to be in within the three weeks since ordering. I was clearly disappointed so they did end up finding a contractor to borrow ten feet of the same tile from, so we were able to get everything done by Christmas. I recently received a voice mail letting me know the final ten feet arrived 4 weeks after the date I ordered.
I was disappointed with the lack of communication and wish they would have given me the heads up it could possibily be up to four weeks until my full order came in, then I would have gone somewhere else to ensure I had everything on time.
Although they were friendly and helpful in the end, I would not order from Sunshine again or recommend.

Approximate cost of services:
$750.00
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