This has been a while coming but I should have written this long ago. About 2 years ago, my wife and I couldn't come to an agreement about the basement. I wanted a bedroom and my wife just wanted a big space. So we came up with a solution and took a trip to Amberwood Doors. Amazing showroom. We were greeted by Rick F. and he patiently explained everything to us and even helped us out with the cost. He always gave objective answers and there was no pressure with the purchase. During the reno, everything to do with the space the doors were to fit into had to be perfect. Rick was always there to consult with myself and the my contractor. He even made several house visits and was always available if there were any questions or issues.
When the doors finally came in and were installed, it was perfect! Work of art, really. The doors are really beautiful and work just as well. Top quality workmanship and service. I could not have asked for more.
8 months later the doors had to be adjusted. I emailed Rick on a Sunday, not expecting any response till the following day but he actually called me to address my concern. An arrangement was made and my doors were fixed in a couple of days by one of their very capable staff, Roy I think his name was. I had to call again several months later for another minor fix also by Roy and haven't had to call again since.
Great company, quality workmanship and excellent service, especially from Rick who was there at every step of the way. Expensive yes but if you can afford it, it's well worth it! This is the first time that I've ever given 10 stars. Thanks Rick!
p.s. it's a little extra but get the trim and have them install it. Makes a world of difference and we would have really regretted it if we didn't.
- Approximate cost of services:
- $13,000.00
- Company Response
Thanks so much Kevin for the awesome Review!
Rick is one of those sales guys that keeps helping the client long after the sales is done!
The whole team at Amberwood Doors thanks you for your business!
Sincerly,
Colin Fraser