We have had 2 experiences with Novel Care. The first was with Jordan. He came out to fix the blower motor in our furnace. He was polite, friendly and timely. He shared his knowledge with us very clearly and took the time to answer all of our questions. We really appreciate that. The second experience was with Sean, It was a Saturday and our furnace motor started to run very roughly and loudly. We called and he got back to us very quickly. He said he was in the area so could squeeze us in as he had many many calls to tend to due to the cold weather. It was a very quick fix. We truly appreciate his quick response and his willingness to take care of us. It fixed a problem that could have caused the blower motor to burn out. It shows how much they care about taking care of there customers. Thanks Novel Care!!
- Approximate cost of services:
- $1,200.00
- Company Response
Hello Sam
Thank you very much for the review with our technician Jordan. We appreciate your feedback and I will be sure to pass this on to him and to our entire Service Team here at Knight. Please call us anytime we can be of assistance. Thanks again and have a fantastic day.