The Granite Guys

Countertops
Calgary AB T2G 4C7
Write a Review
Write a Review


HomeStars
Countertops
The Granite Guys
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

97%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for The Granite Guys

Average customer rating:
9.8 10 (349 reviews)

Sort by

Nancy C.
Nancy C.
0 reviews Calgary, AB
10/10

Replacing countertops

From start to finish with installation, the experience was seamless (as were the countertops). Tammie (sales rep), professional and very helpful. Fernando, who measured for template (very polite and accurate) to installers (Mitchell, Marius and Sam) Hard-working and meticulous. Very careful with everything and clean-up after. No hesitation in recommending Granite Guys and their teams if you are looking to refresh or renovate.

Approximate cost of services:
$6,500.00
Was this review helpful?
Company Response

Wow what a terriffic review! Thank you so very much for taking the time to help us spread the word and choosing The Granite Guys. We are so glad to know that you had such a great experience with our team from start to finish. We agree with you that Tammie, Fernando, Mitchell, Marius and Sam are all fantastic and passionate about their contributions to the process. They are indeed professional, polite and hard working (along with the other attributes you mentioned), and are all very important links in our chain. It is so nice to know that you and your home were treated with high levels of respect, as this is our standard and mission. We appreciate you saying that you would recommend us more than we could ever say. Enjoy your new countertops and know that we are always here for you!

Private User
Private User
Private User reviews Airdrie, AB
10/10

Awesome people

Granite guys were great to deal with. Everyone we dealt with was very professional and knowledgeable from Sales to installers. Sales showed us a bunch of options and took us into the cutting area to show us the cnc machines doing the cutting and the full slab samples if they had one. Measurement/template person was quick and efficient as when the installers came they were in and out in under 1 hour. Awesome product and people. I would recommend these guys.

Approximate cost of services:
$4,500.00
Was this review helpful?
Company Response

Wow what a fantastic review! Thank you so very much for taking the time to share your kind words and choosing The Granite Guys. We are so glad to know that your experience with us was a great one from start to finish. We understand that being able to have an "inside look" at how the product is cut helps customers gain understanding and it was our pleasure to do this for you. We are so proud of our team and it is wonderful to hear that everyone did their part by going above and beyond for you. Thank you for recommending us, it means more than we could ever say. Know that we are always here for you!

Private User
Private User
Private User reviews Calgary, AB
10/10

Kitchen counter

Installation of the counter tops by Brandon and Logan was exceptionally good. Counter top seams are totally hidden, which took some perfection to the installation. Amazingly the measurements were perfectly accurate that made the installation easier to work with. We also had the backsplash work done: Although Rob had suggested the work for backsplash, but already had a person to do the work,
I am sorry to say, that it was our mistake that we did not consider the backsplash work to be completed on Rob.s suggestion,
We are still feeling the pain of not listening to Rob,
Great job done by Brandon,Logan and Rob:

Rob the sales representative was very helpful fully knowledgeable to guide the right materials.

Approximate cost of services:
$0.00
Was this review helpful?
Adele Caton
Adele Caton
0 reviews Calgary, AB
10/10

Kitchen renovation, new quartz and tile backsplash

We met Aliza at the showroom; she was very knowledgeable and helped us smoothly through the decision making process. Once we committed to the job, the installation followed in a very timely manner. The quartz installers Mitchell and Marius were professional and personable and left with A JOB VERY WELL DONE...AND A SMILE ON MY FACE! The plumber showed up an hour later and voila, the water works are taken care of too. We are just having David do the tile work today. He too has been referred through The Granite Guys. So far, very impressed and I will be referring them to someone who happened to come by my house today and has plans for a kitchen update.

Approximate cost of services:
$12.00
Was this review helpful?
Company Response

Wow what a wonderful review! Thank you so very much for taking the time to share your kind words and choosing The Granite Guys. We are so glad to know that you had a great experience with our team and that you are happy with the results of the job. We agree that Aliza is very knowledgeable and helpful. She continuously strives to provide the highest level of customer service possible-she is a true gem! Mitchell and Marius are phenomenal at their craft and it is so nice to know that they did a great job for you. As mentioned in the review you left for us on Google (thank you for doing that for us by the way), David, who did your tiles, also did a great job. He has been an awesome addition to our team and it is so nice to know that he is leaving a good impression on our customers. Thank you for referring us to others, it means more to us thank we could ever say. Enjoy your new kitchen countertops and know that we are always here for you!

Julia
Julia
0 reviews Calgary, AB
10/10

Granite Guys - great company

Kevin and Darius were Very nice guys who came to install the countertop. Also Lauren who recommended the colour was spot on.

Approximate cost of services:
$5,200.00
Was this review helpful?
Company Response

Thank you so very much for your wonderful review and choosing The Granite Guys! We are so glad to know that you had a great experience with our team and that we were able to help guide you with your colour choice. We agree with you that Kevin and Marius are very nice; they are a joy to have around and awesome at what they do. Lauren has a great eye for which countertops will look the best in your space, and it is very nice to hear that her recommendation for you was spot on. Thank you for helping us spread the word and know that we are always here for you!

digs99
digs99
1 review Calgary, AB
10/10

Granite countertop

Love our new countertop! The installers were fantastic, took time to make sure the workspace was clean and gave good explanations as to cleaning and maintenance

Approximate cost of services:
$5,000.00
Was this review helpful?
Company Response

Thank you so very much for your amazing review and choosing The Granite Guys! We are so glad to know that you had a great experience with us and that you are happy with the results of the job done. We truly appreciate you helping us spread the word and we are always here for you!

Private User
Private User
Private User reviews Calgary, AB
10/10

Kitchen and bathroom renovation

A colleague in Toronto did renovations on her place in Fairmont Hot Springs and used The Granite Guys then recommended them very highly.
They worked with me on my renovation here in Calgary and theyre nothing short of excellent in that most important area: customer satisfaction. They had to take care of a situation (not originating from their work) yet they had two technicians here within 2 hours to resolve the matter. That kind of response is virtually unheard of in Calgary. Simply impressive!

Approximate cost of services:
$5,000.00
Was this review helpful?
Company Response

Wow what an absolutely incredible review! Thank you so very much for your lovely words and choosing The Granite Guys. We are so glad to know that you had a great experience with us and that you are happy with the results of the job done. We truly appreciate you helping us spread the word and we are always here for you!

Fraser in Calgary
Fraser in Calgary
1 review Calgary, AB
10/10

Kitchen remodel

We decided to replace our counter 40yr old counter top and backsplash. We went to Granite Guys showroom and met with Aliza, she helped us pick quartz counters and then back splash and new sink, she was very helpful and knowledgeable on all products she gave us numerous options to pick from. We scheduled our removal and install and right on schedule Kevin and Sam arrived and quickly placed drop cloths on all floors, then proceeded to remove old counter tops with damage to cabinets. They then installed our quartz counter top, we had a long seam which Kevin made virtually invisible. They cleaned up the work area and left with a happy see you again. Next the plumber showed up and replumbed the kitchen sink and faucet. The next day David showed up right on time and again layed drop clothes everywhere he then discussed options for layout to tiles and then proceeded with installing the tile backsplash. Overall right from the greeting in the showroom, to having Kevin and Sam happily working away chatting with us through the job, to David professionally installing backsplash to perfection this was one of the most stress free, satisfying experiences we could have hoped for

These guys are all very professional and very personable making the entire experience absolutely perfect..

Thanks guys

Approximate cost of services:
$7,000.00
Was this review helpful?
Company Response

Wow what an absolutely incredible review! Thank you so very much for your lovely words and choosing The Granite Guys. We are so glad to know that you had a great experience with us and that you are happy with the results of the job done. We agree that Aliza is helpful and knowledgeable. She is an amazing sales representative and takes very good care of her customers from beginning to end. Kevin and Sam are wonderful installers and very passionate about their craft. We pride ourselves on being one of the best in the industry when it comes to hiding seams and are elated to know that Kevin was able to do this for your job. We only choose subcontractors who we trust and have a good relationship with and it truly means a lot to us to know that they are doing a good job, representing us well and treating your home with respect. Thank you for mentioning this. Knowing that we made this experience one of the most stress free and satisfying experiences for you motivates us to continue to provide the same level of service and grow even more. Thank you again and know that we are always here for you!

Thiessen
Thiessen
1 review High River, AB
10/10

Kitchen and bathroom

Ordered top through Wagner Cabinets in HR measuring and install went smoothly and on promised time schedule

Approximate cost of services:
$5,000.00
Was this review helpful?
Company Response

Thank you so very much for your amazing review and choosing The Granite Guys! We are so glad to know that we made the process a smooth one and that we were able to deliver on our promised schedule. We truly appreciate you helping us spread the word and we are always here for you!

Melanie
Melanie
1 review Calgary, AB
10/10

Quartz Countertops

Lauren 2 thumbs up, Kevin and Sam 2x2 thumbs up. Great job all around. Thank you so much :))) High fives all around, too!

Approximate cost of services:
$5,000.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Wow what a wonderful review! Thank you so very much for your kind words and choosing The Granite Guys. We are so glad to know that you had a great experience with our team and that you are happy with the results of the job. Lauren is a true gem, and Kevin and Sam are amazing installers and they are all terriffic at what they do. We truly appreciate you taking the time to do this for us. Thank you again and we are always here for you!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Granite Guys

The Granite Guys is one of Western Canada's leading custom fabricators of natural stone and quartz surfacing. Our professionalism and experience are second to none, which is reflected in the loyalty of our customers. The use of leading-edge technology enables us to apply professional cutting and polishing finishes to our stone surfaces.

CATEGORIES
Countertops
PRODUCTS
GRANITE, MARBLE, SOAPSTONE, TRAVERTINE, ONYX, LIMESTONE, NEOLITH, QUARTZ, DEKTON, PORCELAIN
SERVICES
ESTIMATE/TEMPLATES REMOVAL OF OLD COUNTERTOPS TILE REMOVAL AND INSTALLATION OF NEW BACKSPLASH (TILE OR SLAB) GRANITE REPAIRS AND SERVICE 15-YEAR RESIDENTIAL STAIN WARRANTY PLUMBING PRODUCTS AND SERVICES THROUGH OUR SISTER COMPANY
BRANDS
CAESARSTONE, HANSTONE, SILESTONE, LG, CAMBRIA, VICOSTONE, DEKTON, NORTHERN LIGHTS, LAMINAM, TOUCH, MONDIAL, HARI STONES, PRARIE STONES
SPECIALITIES
STONE (COUNTERTOPS, FIREPLACES, SHOWERS, BBQ, TABLES, WALLS) CUTTING AND INSTALLATION
WEBSITE
https://www.calgarygraniteguys.ca/
YEAR ESTABLISHED
2004
NUMBER OF EMPLOYEES
35
PAYMENT METHOD
VISA, MASTERCARD, AMEX, DEBIT CARD, CHEQUES, CASH AND COMPANY PURCHASE ORDERS
LICENSES
CITY OF CALGARY BUSINESS LICENSE
MEMBERSHIPS
BBB AND THE MARBLE INSTITUTE OF AMERICA
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
1 YEAR WARRANTY
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.