Replaced 9 windows and patio door.
- Approximate cost of services:
- $15,000.00
- Company Response
Thank you very much for the kind review. We certainly appreciate your business.
Replaced 9 windows and patio door.
Thank you very much for the kind review. We certainly appreciate your business.
Hello,
Thank you for taking making us aware of an outstanding issue you are having. Customer satisfaction is our utmost priority at Award Windows. Unfortunately, we do not have a record of any outstanding issues regarding a screen. We are unable to verify your job as you have left your review as a private user. If you can please call our office at 905-522-6610, our operations manager John will be happy to help to get this issue resolved in a timely manner. Look forward to hearing from you.
Hi Eileen,
Thank you for taking the time to share your experience. We have thoroughly enjoyed working with you and look forward to seeing you again soon.
Great company from estimate to end of install!
We sincerely appreciate the kinds words and look forward to working with you again in the future.
Award Windows Inc
https://www.awardwindows.ca/
info@awardwindows.ca
905-522-6610
Thank you Paul for the kind works. We've enjoyed working with you countless times over the last few years. We certainly appreciate your business and loyalty.
Thank you for taking the time to write a review. We are thrilled that you are completely satisfied with your decision to trust us with your home!
We're so happy that you you're completely satisfied with your decision to use us to complete your project. We enjoyed working with you and look forward to working together in the future!
Thank you for taking the time to write a review. We really do value your feedback and business.
Award Windows Inc
https://www.awardwindows.ca/
info@awardwindows.ca
905-522-6610
Warranty issues not completed! Warranty is totally completed!!
Thank you for submitting a review. We find it regretful that you have decided to post a negative review regarding warranty work that is in progress. At Award Windows, we have and continue to stand behind our product and we are consistently meeting and exceeding our customers expectations. In this case, the 1st glass unit that was installed with the original door did meet industry standards(mark inside glass must be seen standing 5 feet away), however since it did not meet your standards as the customer, we replaced it. The 2nd unit was unfortunately not "perfect" and the 3rd unit broke in transit on the way to change the glass for you. We do have the 4th glass unit in and we are ready to install it. We continue to stand behind out product, as we have done so in this case by making the glass 4 times. We look forward to completing the glass request and applying a new bead of interior latex for you.
Award Windows Inc
https://www.awardwindows.ca/
info@awardwindows.ca
905-522-6610
Jonathan, We sincerely appreciate the kinds words and look forward to working with you again in the future.
Award Windows Inc
https://www.awardwindows.ca/
info@awardwindows.ca
905-522-6610