Hi Paul,
Your review is extremely appreciated and it helps others that may be in the market for a new roof make an informed decision based on customers reviews. We appreciate your business.
Hi Tim,
I can't thank you enough for this great review. It's fantastic to hear how proud you are of your new roof and how selecting Century Roofing to install your new GAF Integrated Roofing System was the best choice. You were great to work with and we appreciate your business.
Hi Chris, it was a pleasure working with you and Michelle. I truly appreciate you taking the time out of your busy day to write this positive review. It's really nice to know our customers experience was great and so much they are willing to recommend our company to others. Here at Century Roofing and Siding we strive for excellence and want our customers to feel at ease and relaxed knowing they're in great hands.
Entire roof shingle replacement.
Thank you for your amazing review. It was a pleasure working with you.
It’s most unfortunate that you feel this way and quite frankly comes as quite a surprise. Until now, and based on communication to date I was led to believe things were going well and you were pleased with the service. I was punctual for all scheduled meetings and we adhered to the job start date you were provided. As you will recall, our initial meeting took place in the fall 2017 at which point I provided you a quote for a full roof replacement and eaves troughs. At that time, I clearly explained that we could not guarantee that we could get the work done by the end of the 2017 season and that depending on the weather conditions it may have to wait until spring 2018. Weather-wise, this spring we encountered an unusually large amount of precipitation and therefore like most others in the industry, our company started a lot later than normal. At the very first opportunity, which was in fact our first week of start-up for the season we performed your roof replacement. At that time, I explained the eaves troughing was to be installed at a later date from a separate crew. Admittedly, I missed an email from you asking for a start date for the eaves trough replacement and I apologize for that oversight. Last week, you sent a second email once again inquiring about a start date which I replied to immediately explaining that we had you scheduled for the following week. At no time throughout this entire process did I get the impression that you where in any way displeased with the service. Hence, why I feel completely blindsided by your poor review of our company. We have since installed the new eavestroughs and I’m hoping you are satisfied with the work. Century is a HomeStars best of 2018 award winner and we take great pride in providing the highest quality of work and service.
Hi Lindsay,
Thank you for your lovely review. It was a great pleasure working with you. We enjoyed the time we had at your house and thank you for the hospitality. Enjoy your new roof.
Thanks for taking the time to right this great review. It was a great pleasure working for you and we are grateful for your business. We strive to insure we provide quality installation and a positive experience for our customers. Thanks again for your business and for this review.
Hi Brian,
It was a great pleasure working for you. I'm pleased to hear how your satisfied you are with your experience and quality workmanship. We are great full for your positive review and hope you enjoy your new roof. Thanks again for your business.
Thank you for taking the time to write this review. This is the first time I have heard anything about this. Had you called to notify me, I would have had someone there immediately. It is possible that debris can get trapped in the elbow of the gutters. There was excessive amount of granules from your old shingles and with all the rain we've been getting I'm guessing it came out. We can only clean the inside of the gutters as the down spouts are closed so it's possible we didn't know. We not only take pride in the quality installation but also our clean up. I only wish you came to me first rather than this way.
Thanks for taking the time to write this awesome review. We always aim to please and provide a pleasant experience. It was a great pleasure working for you and we hope you enjoy your new roof for years to come.
