High Efficiency Cooling & Heating Inc

Heating & Air Conditioning
Markham ON L3R
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Heating & Air Conditioning
High Efficiency Cooling & Heating Inc
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97%

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Reviews for High Efficiency Cooling & Heating Inc

Average customer rating:
9.8 10 (607 reviews)

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Kostas in East York
Kostas in East York
1 review Toronto, ON
10/10

Was Sceptical, but left very Impressed

Three years ago the old boiler in my parents house broke down during -40s C. Charton's quote for a high efficiency Viessmann boiler was very competitive vs 5-6 established competitors. Two of them knocked down HIgh Efficiency and Cooling with some not appreciated far fetched, but nevertheless left us with some concerns. Around 11pm the day of the installation the boiler stopped working. The heat was restored by 12:30 (-40C) after Rick (President) accompanied the head technician. The installation was later reviewed by a Viessmann field inspector confirming the installation met their professional standards. Three years later we have had ZERO issues. The reason for writing this review and for HIGHLY RECOMMENDING High Efficiency Cooling and Heating at this point is because a month ago a certified Viessmann Tech from our area who completed the first long overdue maintenance pointed out how impressed he was with the installation and the high end parts used. He pointed out pumps/valves and costs explaining they are the highest end choices most companies will not install these days. At this point the only thing left for me to do is to share this experience with all honesty so other homeowners may benefit, as we all know many reviews on this site are paid. This is not one of them. Thank you Rick and Charton.

Approximate cost of services:
$8,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hi Kostas,

thanks so much for the review and also very glad you are happy with our service.

Rick

carlos from Toronto
carlos from Toronto
1 review Toronto, ON
10/10

Tankless Hot water heater install

Rick and his team at High Efficiency Cooling and Heating Inc. connected a tankless water heater (not a rental) in my home, and the job was done perfectly. Highly recommended!

Approximate cost of services:
$1,500.00
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Frank sawler from North York
Frank sawler from North York
1 review Toronto, ON
10/10

Furnace/ac

Very knowledgeable and informative sales rep.Installation was efficient and at scheduled time.What more could one ask for?Only the future will tell what service is like but I trust it will be as good as my experience so far.

Approximate cost of services:
$7,500.00
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Company Response

Hi Frank,

Thanks so much for the business, our team are very glad to hear you are happy with our service.
Best Regards,

judy Tran from Vaughan
judy Tran from Vaughan
1 review Vaughan, ON
10/10

New Carrier Air Conditioner/Humidifier

We moved in a new home and needed a new Air conditioner. We had called for few quotes and met with several sale reps. We decided to go with High Efficiency after talking to Charton Teng. He was taking time to explain different products and which one was suitable for our home. He answered our questions and concerns; no pushy. The price was very competitive. The installation was done in a professional manner, left no mess behind. The Carrier Performance A/C and humidifier are working great. We are glad that we had bought A/C from them.

Approximate cost of services:
$3,700.00
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Joanne Li from Markham
Joanne Li from Markham
1 review Markham, ON
10/10

Install air conditioner

We have contacted Charton Teng to purchase the air conditioner for our new house. We were very happy about his professional knowledge and excellent service. We have question regarding for how to use the thermostat after the installation. His after service further proved to us that we had made the right choice to purchase the air conditioner from him. Sam, the guy who came to install the air conditioner pointed out the potential problem of dryer dust which we didn't know at all. It was agreed by the builder who came to our house to inspect the potential problem. We had made the right choice to purchase the air conditioner from High Efficiency Inc.

Approximate cost of services:
$2,450.00
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Company Response

Hi Joanne,
Thanks for purchasing your Carrier Air Conditioner from our company.
very glad you are happy about our service and also I will pass your words to Sam.
Best Regards
Charton

Charton

Graham Gavine from Hamilton
Graham Gavine from Hamilton
2 reviews Hamilton, ON
10/10

New AC unit installation

High Efficiency Heating and Cooling was recommended to me by a friend. We knew that we needed a new AC unit and that we needed it installed as soon as possible. I contacted Rick on Thursday and the work was complete by Saturday afternoon. Rick advised me that a rebate was available for the particular model of AC unit I was looking for. I was going to have Home Depot do the installation but instead we saved approx. $600 and had the job completed hassle free. I would recommend this contractor to anyone looking to have a new AC unit installed.

Approximate cost of services:
$2,600.00
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Company Response

Hi Graham,

Very glad to hear you are happy about our service and thanks for choosing us to install Carrier air conditioner for you.

Best Regards,
Rick

Katy C from Markham
Katy C from Markham
1 review Markham, ON
8/10

Air Conditioning Unit

I was connected to a well knowledgeable representative with patient to answer my inquiry and flexible meeting time to introduce their products to me. His professionalism is great.
I got the Carrier Comfort series 24ABC6, the noise level was not as quiet as I expected when I was seating in my yard. If they can provide a sound demonstration to customer before ordering, that will be a great help of selection.

Approximate cost of services:
$2,500.00
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Company Response

Hi Katy,

we are very sorry to hear the sound level of the unit does not meet your expectation, we will send our technician to see if we can do sth to reduce the sound level.

Charton

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about High Efficiency Cooling & Heating Inc

“Home Comfort and Energy Saving Expert”
“Take your home comfort to the next level and control your utility bill at reasonable level” is our goal from the first day we start our business.
Installation - Service - Maintenance Residential, Commercial and Industrial HVAC Equipment
AUTHORIZED DEALERS FOR PREMIUM BRANDS :
CARRIER, VIESSMANN, Slant-Fin, Weil Mclain, NTI, Rinnai, NAVIEN, MITSUBISHI, Fujitsu

We service all the brands:
Carrier Furnace, Carrier Air Conditioner,
Lennox Furnace, Lennox Air conditioner,
Trane furnace & Trane Air Conditioner,
Amana furnace & Amana Air Conditioner,
Goodman furnace & Goodman Air Conditioner,
Bryant furnace & Bryant Air conditioner,
York Furnace & York Air conditioner
Coleman Furnace & Air Conditioner
Keeprite Furnace & Keeprite Air Conditioner
Rheem Furnace & Rheem Air Conditioner
American Standard Furnace & Air conditioner
Viessmann Boiler, Slant-Fin Boiler, Weil Mclain Boiler, NTI Boiler, Humidifier. Air Cleaner. Duct Work System.Furnace & Air Conditioner Replacement, Installation. Furnace Rebate. O.P.A Rebate. Enbridge Rebate Enbridge red tag correction, gas leak repairs

CATEGORIES
Heating & Air Conditioning
PRODUCTS
Water Source Heat Pump, Condo Heat Pump, Condo Fan Coil, Air Makeup Unit, Cooling Tower, Commercial Rooftop unit, Commercial Boiler, Gas Furnace, Air Conditioner, Gas Fireplace, Gas Boiler, Ductless Air Conditioner, Tankless Water Heater, Steam Humidifier, Humidifier, HRV/ERV, Air Purifier,HEPA, Make up Air unit
SERVICES
Condo Heat Pump replacement, repair and maintenance. Condo Fan Coil Replacement, repair and maintenance. Heating: New Furnace installation, Furnace replacement, Furnace repair & Maintenance Cooling: New Air Conditioner installation, Air Conditioner Replacement, Air Conditioner repair & maintenance. Ductless Air conditioner installation Boiler: Boiler replacement, repair & Tune up IAQ: Humidifier, HRV & ERV, HEPA Air Purifier & EAC Ductwork, Gas line installation,
BRANDS
Carrier, Lennox, Trane, York, American Standard, Rheem, Armstrong, Goodman, Keeprite Viessmann, Slant Fin, Weil Mclain Rinnai, Navien Mitsubishi, fujitsu, LG,
SPECIALITIES
Carrier President's Award Winner, Carrier Million Dollar Club Award Carrier Excellent Sale Award Carrier Factory Authorized Dealer NATE(North American Technician Excellence) Certified contractor. Dedication to Quality Service is second to none
WEBSITE
https://highefficiencyinc.com/
YEAR ESTABLISHED
2002
NUMBER OF EMPLOYEES
20
PAYMENT METHOD
Check, Credit Card, Cash
LICENSES
TSSA,G1 & G2 Gas License & Air Conditioning and Refrigeration Mechanic 313A
MEMBERSHIPS
HRAI, BBB, TSSA, WSIB
LIABILITY INSURANCE
Yes
DIPLOMAS
5 million liability insurance
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Depends on the product
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.