My hot water tank cracked on the 31st December 2012, and the furnace room was filled with water. Called many companies and hoped that someone can installed a new one for me as soon as possible. Neither there was no one pick the call nor they said that they won't be available until the 2nd of Jan., which is after the holiday. But when I reached High Efficiency Cooling and Heating, they gave me the price through the phone and promised to installed it right away. Few hours later, High Efficiency's installers arrived. When they arrived, they didn't push themselves to install it right away; instead, they discussed very thorough how are they going to run the vent for the tank. Since my furnace room is located in the center of my finished basement, which increase the job difficulty, so I expecting them to charge extra, which was agreed during our previous conversation. OMG, because of the flooding, because of tiny furnace's room, because of the finished basement, ........ etc., they do have to spend extra hours. Finally, they did a magnificent job,and clean up the place. They take my cheque without charging me ANYTHING extra. I am really happy about their workmanship and the way they treat their customer.
Last week the temperature rise, it was so hot and my AC is not working properly. I call High Efficiency to get me a new one, just like last time, they were here within 12 hours. I really appreciate the way they treat me, when they said that they will be here within 9 to 10 am, then they were here before 10am. Thanks High Efficiency.
- Approximate cost of services:
- $2,000.00