Sales Rep Jamie came out on Sunday to meet and size up the correct Air Conditioner condenser unit to my house and discuss pricing. He booked me an install date within 1 week which I was happy about.
HVAC technician Harpreet showed up around 10am on Friday and spent 3 hours at my home doing the A/C change out. He was polite, courteous, and answered all my questions about the process. He made sure to clean up after installation was complete.
After he left I noticed there was water leaking from the Evaporator coil,
called him back and came that same evening to address the issue. Turns out had forgotten to close 1 of the units (2) drain ports. He fixed it and it no longer leaks. Overall I'm pleased with the service High Efficiency Heating and Cooling provided and would recommend them. However, just ensure to double check finished work before leaving jobsite.
- Approximate cost of services:
- $4,800.00
- Company Response
Hello! Thank you so much for posting this review of your service with us! We are overjoyed to hear that Jamie and Harpreet were both able to provide you the support and means necessary to replace your AC units. We sincerely apologize for the inconveniences caused by the leak, and are incredibly glad that we were able to address the issue personally. Thank you for choosing us at High Efficiency Cooling & Heating Inc, we are always happy to provide the best services we can for your HVAC needs.