Action Flooring Kingston

Getting floor renovations is a major investment. My advice to you, is to go almost anywhere else to get this work done. The team in the shop are okay, but the owner, Bill immediately gives of 'hustle energy' which I should not have ignored. He's a slippery man, and once you've paid your deposit, getting his attention is like pinning water to a wall.

The quality of the work was very poor (glue down vinyl), with the gap size throughout the entire house being inconsistent. No caulk was used to finish the baseboards, and they are uneven, leaving gaps. Frequent mistakes were fixed, if we begged, and if we phoned regularly to keep the pressure on them. We ended up settling the bill rather than going to court - Bill makes life so hard that you just walk away.

My advice - walk away before you pay that man a penny.

AWFUL. This company is a disaster--the worst company I have ever dealt with in 25 years of doing this work. We were warned about them, but because they promised to do our work on schedule, we hired them and gave them a large deposit and explicit instructions. They were months late, sent young kids who only occasionally showed up and clearly had no experience laying floors, left our door wide open while we were away, and so on. If you deal with these people, expect them not to return your calls, not take any responsibility for the security of your home or family, and then hit you with a massive bill after months of not hearing anything from them and not even finishing the work. There are many better people in the Kingston region. I write this to make sure this does not happen to other people.

Great company and service, i would shop nowhere else in Kingston for flooring. Action Flooring is the best around

Hardwood not installed completely to wall. In newly built home. "stringers" running along sides of carpeting on basement steps were pulling away from wall. Nail heads very visible since lightly colured nails were used to install dark hardwood flooring. No carpet installed around exterior closet corners. Co-owner came to assess. Although he did provide us with a stain pen to cover nail heads, he assured us, in the near future, that trim would be placed around flooring edge to cover the gaps and carpet stringers would be replaced. Also, pieces of carpeting would be added to the closet corners. No one came to repair anything. We had to hire a trim carpenter, at our expense, to make the necessary repairs.