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Rona Home & Garden

Drapery & Curtains
Calgary AB T2P 5E1
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HomeStars
Drapery & Curtains
Rona Home & Garden
Star Score
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46%

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How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Rona Home & Garden

Average customer rating:
7.2 10 (10 reviews)

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Natalya in Calgary
Natalya in Calgary
1 review Calgary, AB
0/10

Poor Customer Service

Very poor Customer Service. I bought a plant from the Rona store at 9630 Macleod Trail South in Calgary and the plant didn't grow up although I maintained it well with temperature and water. When I brought it back to the store on May 24, 2016, one of the employees at the customer service refused to take it back explaining that the plant wasn't maintained properly. When I tried to speak to the store manager, she didn't even come out from her office. I don't think my family or my friends will ever buy something from this store.

Approximate cost of services:
$50.00
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Mark in Calgary
Mark in Calgary
3 reviews Calgary, AB
10/10

yard upgrade

We had several yard improvements to accomplish, mostly all the polish stuff. They were great for advice, best price. a few things we overbought it was wrong, took them back. Great helpful staff, guided us back on track a few times.

Approximate cost of services:
$1,000.00
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Jerry in Calgary
Jerry in Calgary
13 reviews CHESTERMERE, AB
8/10

supplies for small jobs

customer service in this store is great. if you cant find a product, they seem to know where it is and take you right to it on the shelf. they always have many staff on the floor too. just great !!

Approximate cost of services:
$500.00
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Sumin in Calgary
Sumin in Calgary
2 reviews Calgary, AB
10/10

Paint

The staff at this location is so wonderful. They are always willing to go the extra mile to assist you. They really know the meaning of customer service. Great job.

Approximate cost of services:
$300.00
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Janine in Calgary
Janine in Calgary
1 review 9, AB
8/10

Bathroom flooring

Very good service, we got exactly what we were needing for the price we were willing to pay. The associate directed us to the appropriate location and stayed with us to give us advice on what we needed to do to install the flooring.

Approximate cost of services:
$300.00
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Marisa in Calgary
Marisa in Calgary
2 reviews ,
8/10

Change the Lights in our kitchen

We wanted to change the lights in our kitchen from the builders awful ones, so we went to Rona. We found the ones we were looking for but we need 3 and they only had 2 in stock. The associate was kind enough to give us the floor model so we could complete our project. He even let us know about the promotion going on that day so we could save 15 % our purchase !

Approximate cost of services:
$200.00
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Tim Beaudin in Calgary
Tim Beaudin in Calgary
1 review Calgary, AB
8/10

Kitchen Cabinets

My wife and I went to look for more cabinets the same as the ones we installed a few years ago. thery were still available but had were a special order item. The employee we were dealing with didn;t seem to have time for us and just told us to come back in a couple days when someone else was going to be in. on our way out we noticed that they had a kitchen cabinet sale on with everything being stored at the front. we went to the order desk where astaff member let us know more about the promotion and called a manger to help with the questions she could not answer. wew were quite pleased with the service from that point and now have all the cabinets ready to be installed in out kitchen.

Approximate cost of services:
$2,200.00
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Kelly Scott in Calgary
Kelly Scott in Calgary
1 review CALGARY, AB
8/10

wood panelling

The staff were very knowledgeable and courteous. I enjoyed the layout of the store and how well it was lit. I likes=d that they gave air miles, and had a wide assortment of products

Approximate cost of services:
$2,000.00
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Ashley  in Calgary
Ashley in Calgary
7 reviews CALGARY, AB
4/10

Bought lights for our home.

We needed new lights for our condo and went to Rona to buy them. We found it very hard as no one helped us or offered to help us. I didn't know which bulbs to buy and had to search out someone to help us. The lines were also very long.

Approximate cost of services:
$30.00
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MKorns
MKorns
1 review Calgary, AB

First Review

8/10

Kitchen Reno

Helpful staff. Carol was exceptional she seemed to be well informed about the product line and seemed to anticipate our needs.She even lined us up with Mike , the contractor, who did the install.

Approximate cost of services:
$7,500.00
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