In the Spring of 2012 Green Drop approached me and offered me their lawn services. A sales rep came out looked at the yard and gave me a price. They guaaranteed me 5 fertilization applications for my lawn, one deep root fertilization for my trees and shrubs, an overseeding and a spring aeration for my lawn. They also claimed a tree expert would come out and inspect my trees and shrubs for disease and general health.
With the early spring I was expecting to see them fertilize and overseed in late April or early May. By the middle of May my neighbors' lawns are all turning green and looking healthy and mine is still not greening up. Every time I called Green Drop a different person answered the phone and would put me through to the supervisor in charge of my area, when the phone would ring through I would get a message machine and would leave a message to no avail. Finally they showed up to do my overseeding on May29th. When I asked them when they would be able to do the first "Spring" fertilizing they said that they had to wait 14 days after the overseeding or the weed control would kill any new growth from the overseed. So they were planning on giving me my first fertilizer application after June 12th. I had purchased 5 fertilizer applications, not sure how to fit 5 applications in after June 12.
After I talked with them they sent some one out to fertilize my lawn then next day or so. So I basically got zero value from the overseeding and my lawn did not get its first fertilization until late May. My lawn did not catch up to my neighbors lawn until mid July.
The tree expert made an appointment to meet me and I took the morning off work so I would be there for the consultaion on the trees and shrubs. When no one showed up I phoned the office looking for him and was told his truck had broke down so he was going to be late. I waited another hour or so and phoned back. This time the receptionist (a different one than the first itme I called) tried to reach him on his cell phone, but had no luck. She informed me he might be on a service call and too busy to answer the phone. I figured he should be under the hood of his truck! To make a long story short the tree expert never showed up that day and never did call me. The receptionist informed me that the tree expert would call me in a couple of days to set up another appointmant. It never happened.
Basically they were full of promisses until they convinced me to pay, but once they had my money they were difficult to contact and did not come through on their promises.
- Approximate cost of services:
- $500.00