Arte Roofing & Exteriors

Roofing
Calgary AB T2E 7C3
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HomeStars
Roofing
Arte Roofing & Exteriors
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28%

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Reviews by rating (past 12 months)

Reviews for Arte Roofing & Exteriors

Average customer rating:
6.5 10 (24 reviews)

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G from Calgary
G from Calgary
1 review Calgary, AB
0/10

Roof Replacement

My home was hail damaged in August of 2012.

Through my Insurance claim I signed an agreement to have my roof replaced. It is now almost 15 months later and still no new roof.

Both myself and my Insurance company are frustrated with the lack of service and the string of broken promises.

I don't know how they can continue to advertise for new work when they can't even service the work they have taken on.

I would be very wary hiring this Company when this is how they treat the Customers of one of their best Customers.

November 12, 2014 I have been advised by both my Insurance Broker and Insurance Adjuster that my Insurance Company (one of the "Majors" as Arte likes to use in its advertising) has terminated its relationship with Arte. They are now finding another supplier for me.

Approximate cost of services:
$20,000.00
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Company Response

Hi G,

On behalf of ARTE I apologize for the experience you had with us back then. Since then, we have implemented a much better system that allows us to service our client efficiently.

We appreciate you taking the time to write a review for we believe that it's the only way we can continue to develop and improve in the way we serve our client.

Thank you for your time and the opportunity.

Paul from Calgary
Paul from Calgary
1 review Calgary, AB
0/10

Roofing

Arte Roofing replaced my roof on an insurance claim. Immediately after the skylight leaked and damaged the roof inside my house. They fixed the leak but are refusing to fix the damage inside the house.

Do not do business with these guys as they do NOT stand behind their work.

Approximate cost of services:
$5,000.00
1 of 1 people found this review helpful.
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Rick from Calgary
Rick from Calgary
2 reviews Calgary, AB
6/10

Roofing

I got my roof done over the summer. As far as I can tell they did a good job. The job started on time and done within 2 days. The only thing is their garbage bin, because it was sitting in my drive way for a week after the roof was done. When I called it was removed right away. I wish they did a more thorough clean up, I'm still finding the odd shingle around my house.

Approximate cost of services:
$8,000.00
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Company Response

Hi Rick,

Thank you for taking the time to share your experience with us. We appreciate your feedback. We have put a system in place which has improved cleaning of site.

We are still working hard on finding solutions that will help us improve client's experience during and after the job is completed. I am sure next time your experience will be even better than the first time.

We look forward to working with you in the near future.

Monika McLachlan in Calgary
Monika McLachlan in Calgary
2 reviews Calgary, AB

First Review

8/10

Replaced Roof

I used Arte Roofing on the recommendation of our neighbours. Because they ended up doing both jobs, they even gave us a discount. This company was fast, friendly and reasonably priced. The job was done professionally and on time.

Approximate cost of services:
$7,800.00
0 of 1 people found this review helpful.
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Company Response

Hi Monika,

Thank you for providing ARTE with the opportunity to work for you. We are glad the experience was positive. We work hard to insure all our clients are happy with the service we provide. Next time your experience will be even much better than the first time around.

We are here to assist you should you need anything.

Thank you!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Arte Roofing & Exteriors

ARTE Roofing & Construction has been helping people with their home exterior needs for over 35 years. For more information please visit www. arteroofing. com
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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