Arte Roofing & Exteriors

Roofing
Calgary AB T2E 7C3
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Roofing
Arte Roofing & Exteriors
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28%

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Reviews by rating (past 12 months)

Reviews for Arte Roofing & Exteriors

Average customer rating:
6.5 10 (24 reviews)

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ginny.ladell
ginny.ladell
1 review Calgary, AB
9/10

Roof repair and shingle replacements. Fascia and eves replacements.

Great job and great people to work with. The job was completed in a timely manner and the job site was left clean.

Approximate cost of services:
$18,000.00
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Company Response

Hi Ginny,
Thank you very much for taking the time to comment on your roof installation experience with us. We enjoyed working with you from start to finish.Thank you for choosing ARTE Roofing for your renovation needs, and we hope that you will think of us on your next renovation project.

Regards,
ARTE Roofing

Private User
Private User
Private User reviews Calgary, AB
10/10

Window flashing replacement due to hail damage

Arte Roofing was hired to replace window flashing due to hail damage on a residential home. She was a very tenacious to provide excellent service. She worked around the client's schedule and was excellent in communications about the ongoing schedule. Worked around the cold weather and queue of other jobs needing hail damage repair.

Approximate cost of services:
$0.00
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Company Response

Dear client,

Thank you so much for taking your time to provide us with your feedback. It was a pleasure working with you! We are glad to hear that you are happy.

Pauline in Calgary
Pauline in Calgary
1 review Calgary, AB
10/10

Renovation

My husband hired this company to do work on our home for he found out that they are preferred vendor with insurance companies.
At first I was going to choose a different vendor but after our first meeting with Arte team, I was sold on how they presented themselves.

From start to finish, the processes was seamless, the trades were very professional, site was left clean. Office stuff we delt with were very responsive, made fallow up calls and always did inform us on scheduling and what's to expect. Any questions we had were answered quickly and in a timely fashion.

After the job was completed the coordinator contacted us to see how our experience was with the company, and even emailed us a thank you note on behalf of the company. It was wonderful to see and it gave us another prospective on their quality of work and customer relation.

I am glad I hired Arte and my family and friends will be using them in the future.

Approximate cost of services:
$50,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
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Company Response

Good Morning Pauline,
The team here at ARTE Roofing is thrilled to hear such good feedback.
Thank you for taking your time to share your experience with us.

Kumar Ashok in Calgary
Kumar Ashok in Calgary
1 review Calgary, AB
9/10

ARTE ROOFING: Testimonial

I just wanted to share my experience with ARTE Roofing. ARTE’s people were very nice. They understood the work well and carried out the repairs in business line manner. I am completely satisfied with the work they did.
I have a minor suggestion, though. There were metallic nails strewn in the area around the house on the lawn. They were not visible to naked eyes. So, I had to insist that a magnetic sweep be used to catch all the nails. I had to pursue for this, but eventually it was done to my satisfaction. It should not have been anything that a customer should suggest, but should have come from ARTE Roofing themselves. The fact that they ask me how my experience was, is the reason I decided to put this review here. Thank you to the whole team for your knowledge and service. Your customer relation is refreshing to see. I haven't received this kind of service in a long time. I respect your company values and you need to better customer's experience.

Thank you,
Kumar

Approximate cost of services:
$8,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hi Kumar,

Thank you so much for giving ARTE Roofing a 9- star rating.It's great to hear that your experience with out trades and office employees was wonderful. we appreciate your candid feedback about clean up, we are working very hard to insure this doesn't become an issue in the future.
We appreciate your business and look forward to working with you and your family and friends.

Safari Bushayija in Calgary
Safari Bushayija in Calgary
1 review Calgary, AB
10/10

Roof replacement

last October my insurance hired Arte Roofing to replace my loot along with few other things. My point of contact was Diana who assisted me during the whole process till the end. I must say she was fantastic to deal with, at the time I was going back and forth and it was difficult to get a hold of me but she kept me informed of schedules, what I should expect and when. The project manager I believe was Bob he was very experienced in his field assisted in color matching, gave me the name of the crew and contact information. Job started and was completed in two weeks due to weather. Outstanding work. I was very pleased and for me it was a great experience.

Approximate cost of services:
$18,000.00
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Company Response

Hi Safari,
Thank you so much for taking the time to comment on your experience. Our ultimate goal is for our clients to recommend us to their friends and family for their roofing needs.
It's great that everything worked out smoothly and we wish you the best.

Janet Hendricks from Calgary
Janet Hendricks from Calgary
1 review Calgary, AB
8/10

New Roof (Shingles)

This work was done in May, 2015 at a residence I do not live in but so far so good, the true test will only come with time. Mark was knowledgeable, helpful and friendly and aside from a few delays, most of which were due to weather, the job was completed on time and looks great! Thank you.

Approximate cost of services:
$9,500.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hi Janet,
It is great to read your comments. We work hard every day for years now to ensure every client has as good of an experience as you. We appreciate you taking your time to write about us

Wendy Shingoose from Okotoks
Wendy Shingoose from Okotoks
1 review Okotoks, AB
10/10

Roofing

Edward from Arte roofing was absolutely amazing .His work ethic and results were very outstanding .I would recommend this company to any one . My roof looks so good .Thank you so much. Wendy:)

Approximate cost of services:
$5,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hi Wendy,
It was a pleasure to do business with you. Customer satisfaction is most important to our business. We appreciate your business and look forward to working with you in the future.

Steve C  from Cochrane
Steve C from Cochrane
1 review Cochrane, AB
8/10

New Shingles

New shingles installed along with some required roof repairs. Work was completed on time and clean up of old material was done and the dumpster was removed the day after completion. Great job.

Approximate cost of services:
$7,400.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hi Steve,

Thank you for sharing your experience with us. We are glad you were happy with the service we provided you.Our trades enjoyed working on your home as well and the end result was satisfying. Thank you for your business ARTE appreciates you. We look forward to working with you in the near future.

Thank you!

Tracy M from Red Deer
Tracy M from Red Deer
1 review Red Deer, AB
8/10

siding

Arte Roofing was assigned by my insurance company to do my siding. The crew did a wonderful job and were so friendly and courteous. They left my property just as they found it (maybe even a bit better!) Thank you!

Approximate cost of services:
$1.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hello Tracy,
Thank you for the kind words. We do our best to make every one of our clients as happy as you are. It was a pleasure dealing with you. We hope that you will keep us in mind if you need anything in the future. Take care.

mike from Calgary
mike from Calgary
1 review Calgary, AB
0/10

roofing

Arte roofing was assigned by our insurance company to fix the hail damage on our roof. We waited over a year and a half for them to repair the roof, despite repeated phone calls to them. During a heavy rain storm our roof leaked into our house and another company repaired the interior damage as well as fixing the roof within a few days.

Approximate cost of services:
$12,000.00
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Company Response

Hi Mike,

I am sorry to hear that you waited for this long to get your repairs completed. I hope to have meat you then maybe the situation would have been different. ARTE appreciates your feedback for this is the only way we can make changes, that will result in better client's experience. We hope that you will give us another chance, to show you what we have done to improve in the near future. Should you need anything at all, please don't hesitate to contact me.

Once again thank you for making the time to provide us with your honest opinion, and we appreciate your business.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Arte Roofing & Exteriors

ARTE Roofing & Construction has been helping people with their home exterior needs for over 35 years. For more information please visit www. arteroofing. com
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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