Pf Custom Countertops

We had purchased a new stove which required a very small amount of extra space. I called Pf. Fortunately I had their original invoice. In a very short time, first the woman who answered the phone, then Rob, accessed their records, and even photographs, of the work done 9 years ago. Rob arranged to have Haider come the following morning. He removed the section of counter, took it to the shop, trimmed it and had it back in place in a couple of hours. The result is perfect.
As important as the work itself, is the manner in which it was done and the attitude from my first contact, from Rob and from Haider. This is customer service at its best! Thank you.