Very positive experience with this company. They were able to come out very quickly (even though it wasn't an emergency, they were still very responsive), and I'm quite satisfied with the service and product. Price-wise they were in the middle of quotes I received - definitely not the lowest, but not the highest either. Given the quality of the product, the time and attention he paid to the work (and on educating me about the options, what needed to be done and why, etc...) the removal of the old system, and the after-inspection of the rest of the plumbing system as well, I feel like I got good value for the money.
Also, an interesting note on their "Advantage Plan" membership - I really liked how they had a sheet that they would show you that was a full list of product prices and exactly what the discounted membership price was as well. This was refreshing in comparison to another company we've dealt with, where we were supposedly getting a discount, but given that they just pulled prices (high ones, at that!) out of thin air we had absolutely no way of knowing.
- Approximate cost of services:
- $1,300.00
- Company Response
Thank you for taking the time to write a review on the service you recieved. We really appreciate it, and we want to thank you for choosing Mr. Rooter Plumbing among the many other choices that you had. We are always pleased to hear that our technicians are following the Mr. Rooter system to deliver world class customer service to you our valued customer. Please spread the word about your experience so that others may experience what you have. Again, thank you so much for choosing us!