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My wife Debbie abnd I would like to share with you our experience with Lakeview Floors. We moved to okotoks, Alberta from St Albert, Alberta so that I could start a new job. We decided to look at this as an opportunity to restart our lives in a new city. Rather than purchase an existing home, we decided to build our dream home, something we had been planning for over five years. Given that we had been planning our home for over five years, we had a good idea of what we wanted in a home except when it came to flooring.
Because of our indecision, our builder sent us to four different flooring companies. In each case, we met with a designer to review our home and determine the best flooring options given our home design and family lifestyle. To further education ourselves, we also went to view home installations for three of the flooring companies.
Let us be the first to save you some time. Lakeview Floors blew the competition out of the water in terms of service, quality and price.
In terms of service, no other flooring company offered us the experience of working directly with the owners of the company, whether it was Brad Thompson in the office helping us to select the right types of flooring or dealing directly with Jordan Watson as we watched the on-site installation of the product. It was nice to know that we were dealing with the ultimate decision makers. By dealing directly with the owners, we experienced none of the "I'll have to check with my boss" comments, which always seem to occure when crucial decisions needed to be made.
While we were evaulating the different flooring companies, Brad personally spent over ten hours with us making flooring selections ensuring that our selections meshed with the home design and our family's lifestyle. To make sure we made the correct selections, Brad had his design consultant, Alana Humphreys, review our selections with us at no extra cost. Much like Brad himself, Alana was extremely good at understanding our tastes, and helping us to fine tune our selections for flooring and then assisting us in making paint selections. All of this took place before Lakeview was even awarded the job.
In terms of qaulity, we found the Lakeview closely oversaw the isntallation of their product on-site. We asked Lakeview to install our hardwood, tile and carpet. During this time, we met Jordan, who oversees the on-site installation for Lakeview Floors. Jordan was meticulous, fixing even the most minor of errors, some of which we didn't even catch. Off note, we have recieved many compliments about our hardwood floors, which were installed unfinished and then sanded and stained on-site.
Finally, in terms of price, Lakeview was easily the lowest price among the four different flooring companies. Their price was between 15% and 75% below any of the other three prices quoted. In particular, the price that was 75% higher included all the same tile selections except the cork selection which was a lower qaulity than Lakeview Floors because the other flooring company didn't sell much cork.
Overall, during this process what we noticed most was that Lakeview Floors had the greatest selection of flooring products, most of which were the same or better in terms of quality, while offered it at a lower price than any other flooring company out there.
As a potential Lakeview Floors' client, we encourage you to talk with Brad, Jordan and their team. And please, if you want to discuss our experience with us, as Brad for our contact details. We would be honored to share our story in greater detail.
Good Luck with your flooring decisions. We hope that your experience is as positive as ours was.
Regards,
Michael and Debbie Slapman
- Approximate cost of services:
- $30,000.00