Ottawa Duct Cleaning

Heating & Air Conditioning
Ottawa ON K2S 1K8
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Reviews for Ottawa Duct Cleaning

Average customer rating:
9.9 10 (270 reviews)

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3 reviews Ottawa, ON
10/10

Duct cleaning

Exceptional service from Ottawa Duct Cleaning for the second time (after home renovations last year and this year). Great client service from Caroline (including quick e-mail communication and reminder of upcoming visit). Superb service from the duct cleaning team. Polite, answered questions, worked very fast, appeared to work well as team. Would not hesitate to recommend the team again.

Approximate cost of services:
$500.00
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Company Response

Thank you for calling us again for your duct cleaning. We do appreciate your loyalty.

Also thank you for taking the time out of your busy schedule to write us a review.

All the best during the holidays.

Brian in Ottawa
Brian in Ottawa
1 review Ottawa, ON
10/10

Great Service

Had my ducts cleaned recently by Ottawa Duct cleaners who did a fantastic job. They were at my door exactly as promised, the staff was very polite and the work was carried out quickly and professionally.
Very satisfied.

Approximate cost of services:
$450.00
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Company Response

Hi Brian,

Thank you for the great review.

We appreciate you taking the time out of your busy schedule this time of year to write us a review.

Happy holidays.

Regards,

Caroline

Haicheng in Toronto
Haicheng in Toronto
2 reviews Toronto, ON
6/10

Did the Job - Average Service

They got the job done.

Did not show us the before and after pictures of the main ducts as promised. Did not vacuum the dirt around the floor registers after cleaning the duct.

Not sure if they provided free odorless disinfectant as stated in their quote but I'll give them the benefit of doubt.

Average service to put in one word.

Approximate cost of services:
$900.00
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Company Response

Hi Haicheng,

We are very sorry to hear you did not think that you received the superior quality and customer service that we strive for.

The technician usually lets customers know when he sprays the disinfectant.

With regards to the pictures he did take them and we can email them to you.

We guarantee our work 100%. Roger, the owner, is willing to come by to discuss your concerns and have a look at the job.

Thank you.

Caroline Tseng for Roger Asselin
(613) 836-7705

Beth Stooley in Ottawa
Beth Stooley in Ottawa
2 reviews Ottawa, ON
8/10

Rental Home re-fresh

I hired this campany to cleaning the ducts of a home I rented for years, they were very proffesianl​ and made the home smell much better. I would recomond to anyone

Approximate cost of services:
$600.00
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Company Response

Hi Beth,

Thank you for taking the time to post a review for us.
We appreciate your business and for the referrals.

Regards,

Roger

Private User
Private User
Private User reviews Toronto, ON
10/10

Awesome service

They showed up on time. Were super polite and did a great job. They explained everything and left the place nice and tidy.

We'll be using them again and will tell our friends & family.

Approximate cost of services:
$417.00
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Company Response

Hi,

Thank you for the positive review. We appreciate you taking the time to post this review to help other homeowners like yourself choose a reputable company.

Regards,

Caroline

Lynn in Ottawa
Lynn in Ottawa
1 review Ottawa, ON
10/10

Duct cleaning

So happy with Ottawa Duct Cleaning. They e-mailed me the day before their arrival with how we needed to prepare. They went to my elderly parents' house and immediately introduced themselves with a smile and an outstretched hand as Jake and Spencer. They took pictures of the ducts beforehand and showed them to us as well as after. They said if we had any questions to feel free to ask. You got the impression that they weren't just paying lip service to the comment but rather that they really wanted you to ask them questions. They also said the company which we had used previously had done a good job; they didn't feel the need to put someone else down in order to elevate themselves. I've already recommended them to two other people. Superb job!

Approximate cost of services:
$0.00
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Company Response

Hi Lynn,

Thank you for taking the time out of your busy schedule to write us such a glowing review.
We focus on providing excellent customer service and superior quality of work. we are very happy this has resulted in another happy customer.

Thank you for the referrals as well.

Regards,

Caroline

cgreen in Ottawa
cgreen in Ottawa
3 reviews Ottawa, ON
10/10

Post-Renovation Duct Cleaning of our Home

I couldn't be happier with the service I received from Marquis and his team in August. Not only were they punctual and very professional (taking extreme care with new floors, paint work, etc) but they provided me with so much information and insight into the process. The before and after pictures were a real bonus - you could see how effective the cleaning was!

I particularly appreciated the time that Marquis took to explain all options to me without trying to pressure or 'up-sell' me services I didn't need. It is clear that customer satisfaction is their top concern. I would not hesitate to recommend them to friends and family.

Approximate cost of services:
$500.00
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Company Response

Hi Catherine,

Thank you for taking the time out of your busy schedule to write such a glowing review of our business.

We appreciate the effort and look forward to working with you and your family and friends.

Regards,

Caroline

Lisa in Nepean
Lisa in Nepean
4 reviews Ottawa, ON
10/10

Dryer vent cleaning

Contacted company due to great reviews on Homestars and their service was outstanding! Received an answer to my quote query next day, and Caroline was always quick to reply to the questions I had. The 2 guys came to do the vent cleaning today and they were very professional, personable and fast! They also cleaned up all the dryer "lint" that rained down on my front porch area (my dryer and vent are on the upper floor). They even showed me a before and after picture of my vent. I was completely satisfied with their work and would definitely recommend them to everyone who needs ducts or vents cleaned. Will be returning when my ducts need cleaning.

Approximate cost of services:
$200.00
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Company Response

Hi Lisa,

Thank you for taking the time out of your busy schedule to write a review. We are happy you were satisfied with the service and look forward to cleaning your ducts when you are ready.

Regards,

Caroline

Jacques Vachon in Ottawa
Jacques Vachon in Ottawa
2 reviews Ottawa, ON
10/10

Duct cleaning for a single family home

The work was done professionally and efficiently. The crew was very helpful, answering all my questions. I was able to take pictures of the ducts before and after. They were careful not to damage any finishes while opening return air registers. They used a powerful truck mounted vacuum. I was impressed with the work and would definitely recommend this company.

Approximate cost of services:
$400.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hi Jacques,

Thank you for the nice comments about the crew.

We appreciate you taking the time to write a review.

Regards,

Caroline

Private User
Private User
Private User reviews Ottawa, ON
10/10

Duct cleaning

The team arrived right on time. Joe, Jacob and Spencer did a thorough job, explained the process and showed me pictures of what they had found, and were courteous and pleasant at all times. They worked efficiently, left everything just as they found it, and didn't create any mess for me to deal with afterwards. I was completely satisfied with the entire experience, and the price was right too!

Approximate cost of services:
$475.00
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Company Response

Hi,

Thank you for the positive comments. Really great hear here the team met all your expectations.

Regards,

Roger

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Ottawa Duct Cleaning

Roger and his team have provided services to thousands of homes and businesses such as embassies, car dealerships, churches, animal hospitals, government building, and many more. If you are looking for a dedicated fully licensed bilingual team with the knowledge, proper equipment and tools to tackle any job big or ...
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