Excellent Resolution of Change Order Issue
I had some issues with a change order from Parkwood, which initially caused some frustration. However, I was impressed with how quickly and efficiently Sales Manager Snow addressed and resolved the problem. Their prompt response and effective resolution turned a challenging situation into a positive experience. The level of customer service and professionalism demonstrated was outstanding. Thank you, Snow, for your excellent support!
- Approximate cost of services:
- $1,000,000.00
- Company Response
Hi Sophia, thank you so much for taking a moment to update your review and for your kind words! Our main objective at Parkwood is to ensure we are always providing transparent communication and working collaboratively with you to make sure your home is built safely, effectively, and to your standards. We are grateful for the opportunity to build your new home and we look forward to continuing on this journey with you! We are glad to hear your concerns have been addressed and resolved appropriately. Please don't hesitate to reach out if you have any further questions or concerns.