Closets By Design Niagara

Closet & Storage Solutions
Niagara On The Lake ON L0S 1J0
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HomeStars
Closet & Storage Solutions
Closets By Design Niagara
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85%

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Reviews for Closets By Design Niagara

Average customer rating:
9.1 10 (418 reviews)

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kevin.duguay
kevin.duguay
0 reviews Grimsby, ON
10/10

built in closet

new condo looking for custom closet look , the boys that came in did a great job , were neat and efficient... our consultant did a wonderful job laying out the plans for us . all in all good job all around.

Approximate cost of services:
$3,000.00
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Company Response

Thank you for taking the time to leave a review. Glad that our consultant was able to provide you with plans for a custom closet that works for you. Thank you for the compliments.

janet.paehr
janet.paehr
0 reviews Hamilton, ON
10/10

Closet upgrade

Monica was so helpful suggesting a design and the installation was so well done without a hitch! We wanted to add new shelves after the closet was installed and they made that process easy as well! I would definitely recommend Cosets by Design to anyone for the exceptional service and quality products.

Approximate cost of services:
$7,000.00
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Company Response

Thank you so much for taking the time to leave your review. We are so happy to see how everything went for you from beginning to end and after.

Private User
Private User
Private User reviews Niagara Falls, ON
7/10

Issues Arising Rectified

Initial installation problematic - doors did not fit and some materials not available - understandable given this was during Covid. Some materials received and installed a few weeks later.
Correct door panels ordered. Appears a misunderstanding between the designer and ourselves as the client. Centre section of closet was not accessible with doors that were ordered and i stalled. Problem was rectified without any issue with the company.
Six weeks later they were installed…surprised that proper hardware not brought to complete the job and existing track was modified not replaced. One side was fine but when job complete other side of closet needed adjusting as centre section not accessible. Installer returned and completed the job, once again modifying existing tracking. Satisfied once job completed.
Materials purchased are of good quality and standard. Installation could have been better - incorrect cutting of baseboard with the first installation but rectified when the proper doors where installed.

Approximate cost of services:
$10,000.00
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Company Response

We appreciate you taking the time to leave your review. We are so sorry that things did not run as smoothly as expected and that is unusual but we are glad to see that everything is now working as expected.

k
k
0 reviews Niagara Falls, ON
10/10

Hallway closet redone

We had previously gotten a walk-in closet redone by Closets by Design, and this time we needed a hallway closet redone. The designer who came was professional and discussed different options that would meet our needs. She came up with a design that we liked and scheduled a date for the install. On install day, everything went very smoothly as well. The closet is a much better use of space than what we had previously, and we're very happy with it!

I think the only minor complaint was the long time between getting the design and the install - it was something like 6 or 8 weeks. We weren't in a rush so it was fine, but obviously sooner would be nicer :)

Approximate cost of services:
$1,000.00
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Company Response

Thank you so much for taking the time to leave your review. We are sorry that you did have to wait an extended time, it really is just due to the pandemic and having more business(not a bad thing) but also things taking longer to get to us. We are very happy to see how pleased you are with the end result though.

nicodrb
nicodrb
0 reviews Ariss, ON
10/10

walk in closet

Great service, Great results. I have the closet I wanted and need nothing more added.

Approximate cost of services:
$3,500.00
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Company Response

That is always the end result we like to see that you got what you wanted. Thanks so much for taking the time to let us know.

Private User
Private User
Private User reviews Milton, ON
10/10

Walk in closet in primary bedroom

The recommendation by the consultant was good and the design input was helpful. The installers were on time, efficient and neat. They were precise in their install.

Approximate cost of services:
$5,000.00
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Company Response

Thanks for leaving your review, we are pleased that you were happy with the entire process.

Private User
Private User
Private User reviews Niagara On The Lake, ON
10/10

Very pleased with our closet organization

Would recommend them 100%. They did work for us in Toronto about 20 years ago and I still love the work they did

Approximate cost of services:
$2,300.00
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Company Response

So pleased to see how happy you are and that you would recommend us. Nice to see repeat customers finding that the work now is just as good as back then.

Private User
Private User
Private User reviews Niagara Falls, ON
2/10

Closet

Amount of money I spent and service and quality of work is not worth it

Approximate cost of services:
$4,800.00
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Company Response

Thank you for taking the time to leave your review. We are sorry to see that you are not completely satisfied. Being a private user, unfortunately we cannot look any information up. If you would like to discuss your concerns, please fell free to call the office and speak with customer service.

kconsoli
kconsoli
0 reviews Burlington, ON
10/10

Custom closet & Vanity

Closets by design was a very positive experience for our family. My daughter is delighted with her vanity and closet. The price was reasonable and fair, and the workmanship was excellent. A very positive experience all around. Will definitely recommend.

Approximate cost of services:
$6,000.00
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Company Response

We appreciate you taking the time to leave your review. We are so happy to see how pleased you daughter is with the the vanity and that you would recommend is a great copmpliment. Thank you.

Private User
Private User
Private User reviews Burlington, ON
8/10

Upgrade walk in closet

Sales rep was fantastic, and handled us very professionally we are very happy with the outcome. Highly recommended for your closet upgrades!

Approximate cost of services:
$2,700.00
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Company Response

Thank you for taking the time to leave your review. We are so pleased to see how happy you are and hope that you enjoy your new organized space.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Closets By Design Niagara

Welcome to Closets By Design Niagara, where we specialize in custom closets and home office. Closets By Design - Niagara can design an attractive storage space for any area of your home that needs organizing, from the pantry to the garage and everywhere in between.

At Closets by Design, we offer three closet systems to choose from. Each will maximize your space and create a closet that helps organize not only your clothes, but your life as well. We build each closet with you in mind.

Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.