Initial installation problematic - doors did not fit and some materials not available - understandable given this was during Covid. Some materials received and installed a few weeks later.
Correct door panels ordered. Appears a misunderstanding between the designer and ourselves as the client. Centre section of closet was not accessible with doors that were ordered and i stalled. Problem was rectified without any issue with the company.
Six weeks later they were installed…surprised that proper hardware not brought to complete the job and existing track was modified not replaced. One side was fine but when job complete other side of closet needed adjusting as centre section not accessible. Installer returned and completed the job, once again modifying existing tracking. Satisfied once job completed.
Materials purchased are of good quality and standard. Installation could have been better - incorrect cutting of baseboard with the first installation but rectified when the proper doors where installed.
- Approximate cost of services:
- $10,000.00
- Company Response
We appreciate you taking the time to leave your review. We are so sorry that things did not run as smoothly as expected and that is unusual but we are glad to see that everything is now working as expected.