Mermaid Pools And Hot Tubs

Swimming Pools, Spas & Hot Tubs
Ottawa ON K1J 7P5
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HomeStars  >  Swimming Pools, Spas & Hot Tubs in Ottawa  >  Mermaid Pools And Hot Tubs  >  Horrible service and lack of professionalism
Enraged!!!  in Gloucester
Enraged!!! in Gloucester
1 review Ottawa, ON
0/10

Horrible service and lack of professionalism

Mermaid pools sucks! Ince you pay them and they leave you will be screwed! You must wait 48hours before pool can be turned on! Then all hell breaks loose! Nothing works right: leaks everywhere! Extremely poor installation! Glade they are not building my house! Call after call and message after message! No one answers and when they do, they give you the run around! Garbage excuses! Get this ladder installation was 2 weeks late and when they did they just threw it in no instructions it is mot even safely secured to pool! It also has this lame door that automatically shuts on you! Ridiculous! I can’t even get in or out of pool without someone holding it for me! Now they are suppose to replace it! Will see.... still leaking too! Guy has been here 3 times! No one knows what the hell they are doing there! Mega unorganized! All reviews online say the same thing! ????AVOID MERMAID POOLS! Once they have your money that dont care abour you anymore! Zero follow up! Zero customer care or appreciation for such a large purchase! Biggest mistake ever dealing with these guys!!!!! ?

Approximate cost of services:
$8,000.00
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