I was very interested in purchasing the Waikiki Beach Deluxe Salt; I eventually did and was super happy with my decision at first. I then encountered a maddening experience with the Merivale location. The owner Dave called me and we settled all of the issues.
I then went to the Olgilvie location, Chris and the staff are fantastic with their customer service, knowledge and always helpful when I go in. It has been 10 months with the hot tub and I love it and will continue to go out of my way to the Olgilvie location.
- Approximate cost of services:
- $8,500.00
- Company Response
Hi Tammy,
Thanks for taking the time to write about your experience with Mermaid. We're sorry that you encountered some problems at the beginning, but very happy things have been resolved to your satisfaction. We're certainly not perfect but try our hardest to resolve issues when they arise. Look forward to seeing you in the store.
Cheers,
Dave and Chris