Mermaid Pools And Hot Tubs

Swimming Pools, Spas & Hot Tubs
Ottawa ON K1J 7P5
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Ron from Ottawa
Ron from Ottawa
1 review Ottawa, ON
10/10

Pool liner replacement

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

First off, thank you very much for your coordination effort in managing our pool liner replacement. I especially appreciate that you were prompt at responding to my emails (matters of concern) and putting me at ease when things seem to be going wrong, particularly my concern about losing all the water a few weeks ago.
Please convey my thanks to Denis and the crew. I was able to be at home this morning when they came to finish the job. It is my opinion that they were very professional in the execution of the job, they were here early and stayed at it to completion. I believe they represented Mermaid very well. The finished job looks good.
Please let Denis know that his skillfull surgery in cutting in the steps shows this evening, the water level not changing since the last load of water was put in late this morning. Denis no doubt was not concerned, being very experienced on these things. Of course the real test will be in the spring when the pool is full for the summer (I am confident that it will not be leaking based on the care taken on the installation). It took about one and a half loads of water to get the water to winter level. I truly appreciated their patience with me as I am an inquisitive person and had all kinds of questions which they pleasantly took time to answer. Job well done.
Regards, and thank you again for the work.
Ron

Approximate cost of services:
$0.00
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