We bought our hot tub at the spring home show, and the service there was outstanding. We selected the best option for our needs. Walking us through the requirements for installation and the recommended service people was incredibly helpful. I've had hot tubs before, but the plug-and-play types so I had a bit to learn for a full on hot tub. Price was great, and once delivered, the quality is beyond what we expected!! The delivery guy was so helpful in offering suggestions for the layout of the hot tub, and told us some great tips. He went over EVERYTHING with us leaving no room for error. He was super friendly to the point where we actually invited him to our housewarming party!! The tub was delivered with everything you need to get it going and running for many months. Excellent product, excellent price and the service is top-notch!!