Roofmaster Ottawa

I was very happy with the service from Roofmaster from my first meeting with the estimator Guy Lemire, and the quality of work provided by Mark and his team. RoofMaster wasn't the cheapest company (but also not the most expensive) when I received a number of quotes, but I am very glad with the decision to go with them. Their quality of workmanship, cleaning up, timeliness (and beat the winter weather) was great. Guy and Mark took time to explain to me the different options.

Biggest thing that struck me was their honesty and willingness to accommodate. The roof needed new plywood before the shingles could be properly installed (I later found out after the removal of shingles), and Mark explained to me my options. I decided to go with what was 'right' and not ignore the problem, and was glad they brought it forward to me - I don't know all companies would be this honest. Although it did cost quite a more than originally anticipated, I'm glad they did the 'right' job and we should be protected from the elements for decades to come. Part of me suspects not all companies would have done this, or would have done a patch/temp job. One comment is it would have been appreciated is if the estimator would have informed me the high likelihood (old house) of having to put plywood down on the house so I could plan accordingly.

Clean-up was daily (including combing through the property with a magnet), and at the end of the job, the crew did a very thorough clean-up. A neighbour had their roof redone by a large competitor (one of the 'bigger' names in town), and punctured several tires from nails that were missed among other things. Thankfully that hasn't (and hopefully doesn't) happen. The install and quality of the reshingling, soffits /fascia, and eaves looks very clean, professional, and we are pleased with it. Can't wait for the spring to see it again.

Was I happy with the quality of work? Absolutely
Would I recommend them to family? Definitely