Waterloo Biofilter Systems Inc

Septic Tank Cleaning, Repair & Installation
Rockwood ON N0B 2K0
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HomeStars  >  Septic Tank Cleaning, Repair & Installation in Guelph  >  Waterloo Biofilter Systems Inc  >  Waterloo Biofilter septic system pump issue
Kamran in Toronto
Kamran in Toronto
1 review Richmond Hill, ON
10/10

Waterloo Biofilter septic system pump issue

I installed a Waterloo biofilter septic system at my new constructed property by an authorized installer in 2016 and moved in and started using it in 2017. Installation cost me almost $50K plus annual maintenance. Recently the pump broke down and it cost me $1500 just for new pump plus installation as installer said it doesn't get covered by warranty. Contacted Waterloo customer service, apparently the warranty of the pump by their supplier was only for two years from the date of installation regardless of when the system started to be used but they stood behind their product and covered the cost of the pump. It is great that a company stands behind their products and customer like that.

Approximate cost of services:
$48,000.00
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