3 reviews Hamilton, ON Joined 2018/08/29

9/10

Hamilton

09/11/2018

nice little hidden gem in Hamilton. Just found this store and I will be telling everyone about it. Prices were great and the delivery guys were very helpful. thanks to the staff at parks

Job Price

Approximate cost of services:: $1,100.00

15 of 15 people found this review helpful.

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m gabriel in Waterdown

4 reviews Burlington, ON Joined 2018/08/16

8/10

would recommend

Mattresses review in Burlington

08/29/2018

would recommend to friends family and clients. Did some comparison shopping and found the best deal at parks with their membership pricing. delivered on time and the guys were pleasant.

Job Price

Approximate cost of services:: $1,100.00

16 of 17 people found this review helpful.

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ronniejames in Hamilton

3 reviews Hamilton, ON Joined 2018/07/15

8/10

good prices

Hamilton

07/15/2018

overall was satisfied with the whole process, Prices were good and I found the staff helpful. Would recommend to friends and family. I will be back, thank you Park's ....

Job Price

Approximate cost of services:: $1,400.00

13 of 14 people found this review helpful.

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Private User

Private User reviews Hamilton, ON Joined 2018/07/11

10/10

Living & dining room

Furniture review in Hamilton

07/11/2018

We are so happy with all of our new furniture. Lore Neale spent several hours helping me select the furniture, pictures, carpets and lamps. I provided room measurements and a sample of the flooring. It turned out absolutely fabulous. It looks like she came to our home. With Lore it isn't all about making the sale because she encouraged me to get some of the pictures, see how they looked and then decide if I wanted to add anything else. The 40% discount definitely helped with the cost. We have shopped with Park's in the past and were always happy with the product but our experience with Lore took it to a whole new level of satisfaction. The attached photos really don't show just how beautiful it is. This is before any pictures and accessories have been added. Thanks so very much Lore!

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Job Price

Approximate cost of services:: $10,000.00

2 of 2 people found this review helpful.

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lee in Hamilton

1 review Hamilton, ON Joined 2018/04/20

0/10

over charged me

Mattresses review in Hamilton

04/20/2018

it was a very bad experience with Park's furniture .i spent $17000 on purchasing from last year to this year, they over charged me every time, this time over charged me $98, their explanation is i paid by visa card, there was a 2% fee, but when i made that payment ,they never mention this fee at all. if they mentioned, i could choose other payment options such as e transfer. and they charged me twice for delivery fee, and still havent refund to me yet.
i called so many times about this, nobody cared, i heard their manager even said" what ever" at the other side of the phone! they dont care about their customers at all.

and the amount is $ 2300 for this purchase, $2300 x2% is only $46, where the $98 come from, they can charge me what ever they want to charge?

Awful experience, never go back, and i will fight for my justice!

Job Price

Approximate cost of services:: $17,000.00

2 of 15 people found this review helpful.

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Company Response

Donna, her sales person told her several times if she paid by credit she would only get a 38% discount instead of a 40% discount. It also states this very clearly on the bottom of her invoice. So when it came time to pay her final balance and she paid by credit card her discount was changed to 38% for 40%. Our prices are so low that we can not afford to lose 2% to the credit card company. When she complained to Parks we offered to split the loss of the discount. Since most credit card companies give you 1% back and with the 1% I offered to refund her she would be in the same situation as if she did not lose the discount. She was right we did charge twice for delivery, it was a new staff member who made a mistake and it has now been refunded. We ask that in the future you do not shop a Parks Furniture

The calculation of the loss of 2% is correct, she may not be doing the calculation correctly or taking it on the entire invoice total.

Patrick in Hamilton

Hamilton, ON

Over 6 years ago

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TraceyLuxon in Hamilton

1 review Hamilton, ON Joined 2017/12/14

10/10

New Living Room Furniture

Furniture review in Hamilton

12/14/2017