Park's Furniture

We Purchased a leather couch in April 2012. The incorrect couch arrived on delivery, however we accepted it after the delivery men already put holes in our walls. A few months later the leather started to peel. Under warranty we submitted a claim in December 2012. We have yet to receive a resolution. 20 to 30 emails and phone calls have been made and we are still waiting for a replacement. I have never experienced such terrible customer service in my life.