New Kitchen worn out after 7 years, 2 New bathrooms still ok
They have a huge selection in their show room. But, 7 years later, my kitchen is showing premature wear to the point of needing to replace the counter tops already because they were not sealed well at the seams and have lifted and separated. Anything and everything seeps into the seams and gets stinky and it's disgusting. The cabinet doors are mostly all warped. I contacted the manufacturer and they said it's pretty much my fault and they didn't offer any help or solutions. As if 7 years is the end of life for their products?! I do not recommend!!
- Approximate cost of services:
- $35.00
- What could this company do to improve their services?
- In their responses to others, I noticed Laurysen doesn't take accountability for their pitfalls and delays. They blame others as they blamed myself as well. They should be more accordable with their clients.
- Company Response
Dear Diane, I am sorry that you misunderstood my response as lack of caring. I answered your questions in a clear, concise manner and I have offered to speak to your builder as well as come to your home on the letters that were forwarded to my attention in private. I look forward to helping you resolve your issues and await a date and time that best works with your schedule.