Lock Surgeon

Locks & Locksmiths
Edmonton AB T5S2G2
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HomeStars  >  Locks & Locksmiths in Edmonton  >  Lock Surgeon  >  Door lock service
Bose in Calgary
Bose in Calgary
1 review Calgary, AB
0/10

Door lock service

I called this company to service my door lock on 31st March as the key was not going smoothly. A technician came to my place on 1st April, cleaned and lubricated the interior of the lock and charged 79$ for the work plus 125$ just for visiting my home in Calgary. Total 224.91$ including taxes (Work order # 88653). This is more than the price of a new lock. I was not made aware during the booking that just for visiting the premise they charge 125$. So I called up the office today (2nd April) to enquire about this and spoke with the office manager. She curtly told me that I should have asked about this during booking. So my recommendation to consumer: incase you are compelled to use their services ask about the hidden charges upfront. The office manager also needs some customer service training.

Approximate cost of services:
$224.91
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