Spring Home Heating & Cooling Systems Inc

Before replacing my furnace and a/c I got competitive in-home quotes, spoke to other companies on the phone, read through a lot of websites and reviews, compared prices, manufacturers, quality and warranties. I found Spring Home on the Homestars website and chose them over all the other companies for the following reasons:

1- Cy is honest, patient, knowledgeable and willing to promptly answer/explain all HVAC questions in detail on the phone, in person or by email.

2- Cy recommended what I needed for my house taking into consideration the location of my vents, skylights, windows, etc. (heat loss and heat gain) and showed me photos on his laptop of a completed installation and awards they have received.

3- Cy returned a second time to confirm a 2-stage thermostat could be rewired and relocated. He also went outside with a tape measure to ensure the a/c would be installed without restricting my window from opening. (This was before I had signed a contract with him.)

4- they are fully licensed, bonded, insured and covered by workers compensation

5- they DO NOT use subcontractors

6- their price is fair and competitive

7- they pay attention to the details of a quality installation and refuse to cut corners.

8- they pride themselves on customer satisfaction.

9- they have excellent reviews on Homestars

10- I called another well rated HVAC company from the Homestars website for a competitive American Standard quote. The owner told me that he'd like the business but felt I should call Spring Home because they were located closer to my home and they were the best for American Standard installations. Honestly!

11- A Spring Home customer detailed his installation along with photos in the HVAC forum on the Red Flag Deals website and a contributing HVAC expert recognized it as a Spring Home install with praise.

12- American Standard is a quality product, has positive reviews on the forum mentioned above and has good ratings in past consumer reports. They also offer an optional 15 yr extended manufacture warranty on the furnace.

13- American Standard uses Spring Home for installations in their training center and at trade shows.

14- Spring Home is the only American Standard distinguished dealer for customer care in the GTA.

My installation went smoothly from about 9:30am - 6pm, the three installers were extremely respectful and at the end of the day the area was left clean, the furnace was running quietly and I found Cy had kindly sent us an a/c cover. (the a/c will be serviced at no charge in the spring to ensure it runs correctly) The next night Cy sent us an email to ensure we had no concerns and a couple of days later he unexpectedly dropped by and took a quick look at the install just to check on things.

If you want to deal with an honest salesman who prides himself on customer satisfaction + quality service and if you want quality equipment expertly installed at a fair and competitive price look no further Spring Home is the company for you!