Spring Home Heating & Cooling Systems Inc

I hired George and his company to install a new mid-efficiency boiler and water heater for our house. Over a period of several months, I interviewed many highly rated contractors and did a lot of research on boilers. I wanted a boiler that would last over 30 years, require min repairs and maintenance, and reduce our heating bills. Many of the companies I contacted pushed high-efficiency boilers which were a lot more expensive and does not last nearly as long as cast-iron mid-effiency boilers. When I met with George, he listened to my needs and concerns and recommended to me a boiler that he thought met my goals rather than pushing a particular product that he wanted to sell. He was also very knowledgable and responsive to my many questions. All of these things made me feel comfortable with George and made me felt confident that I chose the right company after a very lengthy due diligence process. Another thing that set George apart from others was that he responded very quickly to my questions or requests for additional info. His response, whether by email or phone, was almost instantaneous even though he has a very busy schedule. I always felt taken care of and, most importantly, this kind of treatment carried through after I hired his company. There are times when it becomes very difficult to reach a sells person after they get the job but this was clearly not George's policy! The installers, Alley and Peter, did a great job and worked very hard to make sure I was happy with everything. At first the boiler was not piped exactly as I had wanted and to re-pipe it would take a good part of another day. However, George and the guys were happy to make the corrections because of their complete dedication to customer satisfaction. The installation looks very clean and neat and that was exactly what I wanted. I hope that we will have many many years of reliable heating and hot water from our beautifully installed boiler and water heater! Thank you George for really caring about customer service and quality and also a big thanks to Alley and Peter for working so hard to achieve a perfect installation! It was a real pleasure to work with such good people.