No heat - boiler needed a new part
I came home from work the day before to find that there was no heat (of course, it was -15 after having been mild out for a week). I tried re-starting the boiler (it was newly installed 9 years ago). Nothing. I got my handyman to look at it. Still nothing. I looked on Homestars and found Sping Home Heating and cooling. They were prompt, professional and helpful. The woman who answered the phone, took my info and gave me a 4 hour window and told me my technician's name. He showed up within that time frame, apologized for being late (he wasn't), took off his shoes, diagnosed the problem immediately. Told me the price, installed it and was out the door, heat working within 45 minutes. He was so polite, helpful and professional. He even asked my permission before he used the washroom. Very thoughtful. I'm impressed about the entire experience. I'd recommend these guys to anyone!
- Approximate cost of services:
- $250.00
- Company Response
Hi Barb, thank you for taking the time to write the review. Don't hesitate to call us back in the future.