Arpi's Industries Ltd

Always a good experience with Arpi's. They have been the company I go to for furnace maintenance since they installed my parents' new furnace many years ago. They have handled all warranty related issues with the manufacturer. I have since had them replace the furnace in my own house. At my tuneup appointment this year, I asked about a duct in the basement which ices up on really cold days. The technician (Habte) took the time to look at the duct work and consulted with a senior tech over the phone to come up with a solution and quote for me to consider for a later date. I scheduled a few weeks later for the work to be done. The senior tech (Clayton) relocated the fresh air intake with a damper to prevent ice buildup in the future. He explained all the work done and left the area clean. No really cold days yet so I'm not sure if this has resolved the ice buildup issue. I have seen both Habte and Clayton at my parents' house over the years so it seems like some of the techs have been with the company for a while. Habte and Clayton are very knowledgeable and really seem to know the science relating to HVAC. It's good to see techs who take the time to educate homeowners and also seem to enjoy sharing knowledge in their field of expertise.