AA Floors & More Ltd

Floor Laying & Refinishing
Toronto ON M8W 2V4
Write a Review
Write a Review


Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

87%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for AA Floors & More Ltd

Average customer rating:
9 10 (161 reviews)

Sort by

Rob in Toronto
Rob in Toronto
2 reviews Toronto, ON
10/10

Hardwood floors throughout the house

AA Floors has been absolutely wonderful!!! We had a great experience with them. Peter in Sales is very knowledgable, friendly, and patient. He truly tried to understand our needs and recommends flooring products accordingly. Yuriy did a fantastic job installing the floors. He has great attention to details and takes his time with challenging areas, a true artisan!!! We are thrilled with the final results, very thankful to AA floors and highly recommend them!!!

Xiao & Rob

Approximate cost of services:
$20,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

It was a pleasure working with you.

Amanda  in Toronto
Amanda in Toronto
1 review Toronto, ON
10/10

Flooring

Great experience from start to finish. Alex is the greatest, he's the sales man who helped us from start to finish with his knowledge, understanding and friendly approach! He assured us that we would be beyond happy with the results...and well he was right. Professional work and high quality floors look amazing in my new condo! Price and installation was definitely more affordable than other places we have have shopped around at. Love love love.

Approximate cost of services:
$0.00
Was this review helpful?
Company Response

Thanks Amanda, it was our pleasure. Hope we see you in the near future for more flooring work!

Karen in Burlington
Karen in Burlington
6 reviews Burlington, ON
10/10

Main floor hardwood install

AA Floors installed approximately 1,000 sq ft of engineered hardwood on our main floor. Randy, in the showroom, was helpful and friendly. He answered all of my questions and made suggestions based on my requirements. The installation was great. The flooring that we selected did not have a transition strip available. The installer was able to use the hardwood pieces to build a transition strip to the ceramic tile. It looks great!

Approximate cost of services:
$9,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

Our installers have over 12 years of flooring installation experience, so they're always able to improvise creative solutions. Enjoy your floors!

Private User
Private User
Private User reviews Toronto, ON
10/10

Basement renovation

R-W Renovation Company finished my basement in 4 weeks. We are very pleased with their professional work. They are very polite and knowledgeable. After work done our place is all clean. I would definitely recommend there service to anyone in Toronto or other surrounding areas.

Approximate cost of services:
$25,000.00
Was this review helpful?
Company Response

Thanks and we hope you enjoy your new floors.

Calvin and Stephanie in Mississauga
Calvin and Stephanie in Mississauga
1 review Mississauga, ON
10/10

We did our whole main floor and front entrance. The contractor enjoyed installing this floor. The hardwood was easy to work with and great quality wood.

Our contractor enjoyed working with this quality of hardwood. Easy to install and excellent condition wood. We absolutely love our new floors and would highly recommend this place for purchase and or installing. The customer service was excellent very knowledgeable staff we had gone in three times prior to deciding. We are very happy with the service and flooring purchased.

Approximate cost of services:
$4,500.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Nearly two decades in the business has allowed us to weed out the lower grades of product. Happy to hear the manufacturing was satisfactory.

jennieamaral
jennieamaral
2 reviews Brampton, ON
0/10

Flooring done in whole house

Update..... we have had floor inspectors come out and owners call us the original installers came out and we were told by the floor inspector it would take 10 days for the report to be sent into AA floors. So that was over two weeks ago! Multiple calls to the owner have been met with no response! I'm regretting the very moment I hired this company to do anything in my home!

It seems they know how to give you great service until you have paid in full, we've been chasing this company for over 2 months as we have some trouble spots of lifting boards in our home, not one phone call back, we have left msgs over and over and are always told the owners are on vacation... my husband went in and was told oh yeah it's an engineering problem he would be here today, we'll only when my husband called them AGAIN we were told oh yeah we can't make it! I'm fed up with this company! Buyer beware! Once you see their tail lights leave your driveway your warranty is over!

Approximate cost of services:
$15,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Hi Jennie, we arranged for an inspector to come out and do a site assessment, and in his report he identified a source of moisture which caused the subfloor to have a higher than normal moisture content which resulted in lifting of your floor boards. Unfortunately, this is something we are unable to address, nor is the flooring product to blame here. Wood and water simply do not combine well.

rlmcdonald in Toronto
rlmcdonald in Toronto
1 review Toronto, ON
10/10

Purchased hardwood flooring

Great service from start to finish. I appreciated that even with all the contractors coming in and out of there, they didn't dismiss me as a single woman purchasing for a fairly small job. Russ, the owner worked with me and it was very easy to take back the products I didn't need.

Approximate cost of services:
$6,000.00
Was this review helpful?
Company Response

Thanks for your feedback!

Private User
Private User
Private User reviews Ottawa, ON
10/10

hardwood flooring

Drove from Ottawa to buy hardwood flooring from AA. Great people, huge selection, AND in stock which I needed, great price. Very helpful staff from showroom to loading area. Thanks guys!!!

Approximate cost of services:
$5,500.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

Glad you found it worth the drive! The selection and pricing in the GTA is unmatched.

OakvilleResident
OakvilleResident
12 reviews Oakville, ON
4/10

3 year old install

We used AA floors after hearing a friend had used them. It's been about 3 years since my install. The price we received was good for cash payment. The quality of Appalachian brand is good. However right after install a floor board split and a large sliver stuck up from the floor and caught my slipper and thank fully not my foot. I called and emailed but heard nothing from them. They were great at taking my money but no service after. When I complete the rest and my house or have another house down the road I will not be using AA floors.
Unfair is that I contacted them three times without a call back. I left messages for the owner!

Approximate cost of services:
$5,000.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thank you for your feedback, but assigning a score of only 4 stars, after 3 years, due to a single split edge is a little unfair. Did you attempt to contact the salesperson that was involved with your order? Our staff are advised to assist their customers to 100% satisfaction. In any case, we apologize for any inconvenience.

Private User
Private User
Private User reviews Toronto, ON
10/10

Home floor installation

Before deciding where to get my hardwood floors from, I went around to almost every store across the GTA.
After visiting my mother in law who recently got her floors done, I was surprised to see how amazing her floors looked.

When I walked in, I was surprised at the huge showroom and the abundant selection of hardwood flooring. AA Floors offers huge samples compared to previous stores, where I only saw small samples- making it very difficult to see how your floor will look.

Price- this place was at least 40% cheaper than the many stores I visited before. The sales person Alex was also very friendly and offered me a sample to take home and check if it matched. When I came back, they gave me an awesome deal for installation services.

Compared to another 2 estimates for installations, The one that AA floors and more quoted me saved me about $1500.00.

Alex helped me a lot and explaining and educating me about my hardwood purchase (maintenance, flooring quality, etc.)

The installation was booked for 9 AM & Yuriy came on time, worked really hard and professionally- and the installation was done in a short 2 days.

All in all, changing the floors of my entire household saved me about $2200 (compared to other stores).

I was pleased with the exceptional service and help that they provided someone like me with the confidence to purchase the right flooring for me. Check out their store, conveniently located by 427 QEW at 524 Evans Ave.

If you're looking to save money and buy a quality product + professional service + installation, use AA Floors and More. You won't regret it :)

Approximate cost of services:
$3,800.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thanks for your evaluation! Enjoy the floor.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about AA Floors & More Ltd

AA FLOORS & MORE LTD. is a Toronto-based dealer of premium quality floor coverings. We offer a wide range of hardwood, engineered hardwood, laminate, vinyl plank and cork flooring products that are available in a variety of sizes, finishes and colours to satisfy even the most discriminating needs as well as catering to custom requirements.

We offer professional installation services for the commercial and residential sectors and have the capacity to take on any size and number of projects.

Our 50,000 sq. ft. showroom/warehouse is equipped to expeditiously serve retailers, building contractors, flooring installers, architects and interior designers as well as the general public. We maintain an extensive inventory of the most current pre-finished and unfinished hardwood flooring, laminates and engineered floors.

We are fully insured, providing quality workmanship, customer service, and dependability. Our customers draw from as far away as the neighbouring provinces, knowing the service, pricing and selection they receive at AA FLOORS & MORE.
Hardwood in Toronto, hardwood in Toronto, Laminate in Toronto, laminate in Toronto.
Hardwood flooring (prefinished and unfinished), bamboo, laminate flooring, engineered hardwood, cork, MicroLite, granite countertops, baseboards, wood mouldings, cleaning solutions, floor finishes, soundproofing, underlayment, tools and more.

CATEGORIES
Floor Laying & Refinishing and Floor Retailers
PRODUCTS
Hardwood flooring (prefinished and unfinished), bamboo, laminate flooring, engineered hardwood, cork, baseboards, wood mouldings, cleaning solutions, floor finishes, soundproofing, underlayment, tools and more.
SERVICES
Wholesale/retail, installation, sanding, finishing, stairs.
BRANDS
Airwood Vents, Ambiance, Appalachian Flooring, Armstrong, Best Floor Canada, Biyork, Bostik, Bruce Hardwood Floors, Coswick Hardwood, Crisp-Air Air Tools, EZ_Cork Flooring, Laminate Flooring, Finitec, FloorMuffler, From The Forest, Fuzion Flooring, Goodfellow, Green Touch, Hardwood Canada, Holzwod, Kraus, Krono Original Laminate, Kronotex Laminate Flooring, Laurentian Hardwood, Lauzon, Preverco Hardwood Flooring, Primatech, Quickstyle Industries, Roxston Laminate Flooring, Savannah Hardwoods, Sunca Global Forest Products, Superior Hardwood Flooring, Swiss Krono, Twelve Oaks Flooring, Tosca Floors
WEBSITE
http://www.aafloors.ca/
YEAR ESTABLISHED
2000
NUMBER OF EMPLOYEES
12
RETURN POLICY
30 days, special conditions may apply
PAYMENT METHOD
Cash, cheque, Interac, MasterCard, Visa
MEMBERSHIPS
National Wood Flooring Association
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
200 sq. ft.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.