Deerfoot Carpet & Flooring Inc

Deerfoot Carpet gave us excellent customer service, install was smooth and timely, there were a couple of carpet tacks sticking up but they fixed them right away and double checked everything else. They even remembered us when they saw us at the Home and Garden show!

Not the experience I would have expected. Took weeks to get anyone out to quote. After someone finally came out they said I would hear back the next day. I didn't hear back at all. I followed-up a few weeks later. The guy who quoted couldn't remember ever having been at my house to quote. Then I finally got a quote and got booked. They arrived today to install, installer hadn't taken correct notes during estimate. Had ordered too much carpet that I had already paid for but then charged me an additional $7.50 per step because I was only have the tread carpeted and not the riser. They asked if something had changed since the quote. The stairs were exactly the same as before. Said they would see about a carpet credit. I never got a call back and see that they have taken the balance from credit card without my authorisation or having even had a chance to inspect the job. No receipt for the money already taken. Extremely disappointed with this company. Will not recommend or use again myself.

Deerfoot Carpet's installers were awesome. The salesperson we dealt with forgot to check and accidentally double booked his crew. They didn't show up on the day they were supposed to which was quite annoying and delayed our project by about a week. However when did finally install our carpet two week late they did a truly excellent job. Our concrete floor was too hard for their nails, but the install crew quickly and efficiently went and bought the right kind of glue. They also came back the next day after hours to do the stretching once the glue on the nailing strips had dried. We're very happy with the product and the installation. Next time we'll call the office several times before the install date to make sure they've booked us on the right date.

Over the past 3 years we have renovated our home from top to bottom and Deerfoot Carpet has installed all the flooring, carpet and laminate floor. Couldn't have asked for better service, product or price. A big thanks to Bill our salesman and Yves and John the installers. The new floors are awesome and transform our home. Many thanks.

Love it. I am an environmentalist. But I am noisy. This cork flooring comes with TWO cork deadening layers. The underlayer and the top (for show) layer. So pretty. Frank Finner the salesperson made sure my flooring was properly installed for front door entrance with water proofing tubes of glue between the click slabs. Made sure stairs were safety installed.

In our rental home we were in desperate need of a new carpet after a leakage from flood damage. The selection of carpets to choose from were impressive. We were able to select something everyone agreed on and this carpet continues to be in quality condition.

I ordered tile from here for my bathrooms for my new construction house. Installation was by others.

Jay Mundie at Deerfoot Carpet and Flooring really went the extra mile to help us find a tile that worked with our place. He was helpful, responsive, courteous and one of the best suppliers we have dealt during our new home build. They have a very large selection which is what drew us to them as well as the customer service.

Offer high quality carpeting at affordable prices. Staff were extremely helpful in providing input and expertise for our selections. We are extremely satisfied with the flooring due to the helpful suggestions provided by the staff. The installers were efficient and professional and arrived on schedule. We have no regrets in utilizing Deerfoot Carpeting and Flooring and will certainly use them for any future needs.