Tranquil End Table Brown Maple
I ordered 2 custom made Tranquil end tables plus a coffee table in a brown maple thru my designer back in April/May of this year. When I received them at first the coffee table and one end table were good. The other had a blonde wood center, totally out of place and totally unacceptable for my room. My designer took it back and she had to pay another $70 for a replacement top, which I told her I was not paying. Lloyd's made the error and they should eat the cost. Finally got the table back last week Nov 12th and the colour was red...not a brown maple. She called and Lloyds has told her in no uncertain terms that they will not take the table back, nor will she be allowed entrance to their place and Lloyds want nothing more to do with her. I must say, that I am now stuck with a table that I can't use and that cost me $475 + gst for it alone. My father as a Master Cabinet maker would be rolling over in his grave if he ever seen the first table that was sent. There is no excuse for shoddy workmanship at those prices.
- Approximate cost of services:
- $1,560.00
- What could this company do to improve their services?
- If you don't believe in customer satisfaction then get out of business.
- Any advice to offer fellow homeowners facing a similar project?
- Stay away from Lloyd's.