Belfor Restoration Services

The service is not organized well and communication is very inefficient. They only considered their interest and contract, and not consider customer's difficulties. They demand whatever they want only without further communications and discussions. As the owner of a condo impacted by fire damage, I got the first email asking one week limit to move everything out from Belfor Ottawa property manager. I replied asking more time on this because of various difficulties during the COVID-19 period. The property manager replied with No. I then sent him the second email asking for extensions and suggestions, meantime overcome many difficulties to meet his request. The property manager didn't reply my second email anymore. The moving company guy came to the site on time in the morning. However the property manager, who locked the damaged house, forgot about all of this, claiming afterwards that I didn't confirm with him about the date, which was requested by him in his first email. It ended up with I have to pay the moving company half hour without moving anything. The property manager insisted that it's my fault.