Avoid Belfor in Ottawa at all costs. They go back on their word.
I had work done by Belfor back in 2017. In 2019 I contacted one of the property managers and he came out to my house because some taping that they had done to the ceiling started to come undone. @ that time the property manager came out to my house and had told me that the work was covered under warranty and that he would get someone to contact me about dates but that they were very busy. I have many text messages going back between myself and this property manager. Since then I have been in contact with 2 new property managers both who understood the situation and both who said that it was covered and that they would have someone contact me to arrange a date to do the work. I also have emails from both of those project managers.
Now when I call the office they are telling me that it is no longer covered because Belfor only covers for faulty workmanship for a total of 5 years, even though I have texts and emails dating back to 2019.
I was very patient at the beginning because they had told me that they were very busy due to all of the storms and staffing issues. And I realize that the taping job is not nearly as important as someone who needs a roof replaced or has a home they cant live in due to storm damage.
That being said a company going back on their work and going through 3 project managers in such a short period of time. Not one of them following through with what they had promised is just extremely unprofessional. please do yourself a favour and avoid this company at all costs. You will save yourself a lot of time and aggravation in doing so.
- Approximate cost of services:
- $1,000.00