Workamship fine. Colour absolutely not what you pick from the samples. Nothing close to what we chose. Pictures of our sample picked and the finished product were given to the Company. They advised their samples could not be relied upon as they were 7 years old. Not too many customers are willing to wait 7 years to get the colour they pick !! Buyer beware. We picked the colour to match the natural stone at our front door and are stuck with a "cream" patio and "a generous" offer of a whopping 25% off our first seal. Money was not the issue at all - all we wanted was the patio that we ordered and not one that looks like The Man From Glad (light cream) layed it. We were constantly in touch with PCM from the dying of the concrete till the end as we knew it was wrong but their response was always the same - "wait till it is sealed". We did. It was worse. I recommended them at the beginning (pre-dying) to a few neighbours and work associates. I subsequently had to withdraw my recommendations based on the outcome. I would not recommend them in future.
- Approximate cost of services:
- $12,000.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?