Legacy was a class act to deal with from initial consult (as we tried to decide who we would be working with) to post installation support. I would recommend Legacy to anyone and would not hesitate to use them again.
Designers: We worked with two different designers (Arno & Jennean). They were very patient with us. We had never taken on such a project before and had a concept we wanted to work with from a show home that we saw. The designers experience and recommendations helped up agree on the final design. We couldn't have asked for more.
Scope: Legacy removed all cabinets, island, built-in pantry, rerun electrical & plumbing, and prepped our ceiling(s) to have flat surface finish.
Planning/Scheduling: Our main renovation coordinator/scheduler contact was May. She was fantastic. We received a detailed schedule in advance of any work starting which helped us plan and schedule sub-trades we hired.
Installation: Marc did the majority of the demo and installation. He was an extremely hard worker with top notch quality. He always made time to chat with us during construction (we moved out of the house for 2 months). If he wasn't sure he called to ask/clarify.
Coordination with other trades: Legacy worked extremely well with the sub-trades I hired directly. We had hired flooring, painting, tiling, windows installation and counter tops. We never had one hiccup. May and Marc were key success factors.
Post completion walk-through: I was totally impressed with the thoroughness of the walk-through. John found things that I missed.
Post construction communication: Without fail, Legacy continues to be the same classy company we experienced during our first meeting.
- Approximate cost of services:
- $60,000.00
- Company Response
Thank you for taking the time to write this review for Legacy Kitchens. We are incredibly proud of our staff and are grateful you were pleased with their attentiveness. Providing a detailed schedule, even including non-Legacy trades, is one practice we are very proud of and are glad to hear that was a benefit to you. So glad to hear the whole process was done to your satisfaction. Legacy is so pleased that you were pleased!