A very disorganized store to begin with. Have had to return absolutely everything I have bought there (only 2 things, learned my lesson). A monitor cable was faulty, brought it back, they tested it and said it was working normally (the picture was supposed to be slightly blurry according to the service dept.). Also bought a KVM switcher, broke the first time I turned the dial, took it back, and they said it was mis-used. After a lot of hassle finally they accepted my return and have never been back.