Roast to lethbridge milestone homes. Our house is less then 3 years old and we have a giant crack in the roof, on 3 separate walls the drywall tape is pealing off the wall from the roof to the floor. Along side that we have 3 doors in our house that won't close at all or close properly & the flooring they put it is pealing up in 3 different areas in the house. After contacting milestone on 9 separate occasions to see if they come look at the issues and see if we can resolve them, I finally got ahold of the guy who then called me back on a Thursday at 4pm on a long weekend saying he would come on Monday to look at it. Umm no? I have a job I need to be at. Letting him know that wasn't going to work he never called back .. I had to again call them. Finally picking a time and date he said he would have to check and he would get back to me if that worked for him. Guess what! I again had to ask him the day of if he was going to make it. Lucky he said he could. Way to keep me on my toes. Comes and looks at everything says there is nothing he can do. And that I should report it with new home warranty.. but adding that they probably won't do anything for it either. I have filed a report with Alberta new home warranty, but guess what that costs $100... ugh. The amount it is going to cost to fix all the issues is quite substantial. Regardless of the questionable job they did building this house. I mainly ROAST the crappy customer service I got from them.
- Approximate cost of services:
- $350,000.00