Kitchen and Bathroom Renovation Experts!
- Approximate cost of services:
- $25,000.00
Kitchen and Bathroom Renovation Experts!
On February 25th an appointment was made for our estimator to come to the clients home to provide her with a free estimate. Our estimator was away that day due to illness and we rescheduled the appointment for March 6th. We do apologize for missing the appointment. On March 11th with the clients approval we ordered the tub as discussed. There were some changes made to the original quote and the final draft was sent to the client on March 18th. The estimate was sent out within 8 business days. This time frame is not unusual for this time of year when our industry is extremely busy. The expected date for the tub is April 5th, providing there are no delays with transportation. For example bad weather, truck break down etc.
Dynasty Bathrooms has been in business for over 25 years and we renovate complete bathrooms large or small. We strive on delivering good customer service and quality workmanship.
I would have liked the opportunity to discuss the issues our client had. Unfortunately, I had only known of this matter once reading this review that was posted on this website. Timelines for renovations can change on a day to day basis depending on what unfolds while we are in the renovation. We can appreciate the clients frustration and we do what we can to meet demands of timelines. This particular order was a special order. This means it's a non-stock item and can have a longer lead time. As soon as her order arrives we will let her know.